2012 -
2014 Technical Operations and Service Manager @
2006 -
2012 IT Technical Operations and Services Manager @
2001 -
2006 IT Support Services Manager @
2000 -
2001 NT and Exchange Manager @
1998 -
2000 Network Support Co-ordinator @
1997 -
1998 Technical Systems Analyst @
1996 -
1997 Technical Support Assistant @
Mark Hirst Education
Erith 1986
-
1993
Mark Hirst Skills
IT Service Management
ITIL
Management
Change Management
Strategy
Project Planning
Project Management
Service Delivery
Team Management
Leadership
Performance Management
Project Delivery
Program Management
IT Operations
Team Leadership
Team Building
IT Strategy
IT Management
Process Improvement
Networking
Technical Leadership
Stakeholder Management
Infrastructure
PRINCE2
Service Management
SLA
Customer Service
Telecommunications
Information Technology
Governance
People Management
Incident Management
Mentoring
Business Strategy
Business Process Improvement
Vendor Management
Project Portfolio Management
Customer Experience
SharePoint
Budget Management
Department Budgeting
Customer Satisfaction
Data Analysis
MPLS
Disaster Response
Network Infrastructure
Budgeting
Rackspace
Maintenance
Disaster Recovery
Mark Hirst Summary
Mark Hirst, based in London, GB, is currently a Global Director of IT at The SR Group. Mark Hirst brings experience from previous roles at HCL Workforce Solutions, Bupa, Rackspace Hosting and Penna. Mark Hirst holds a 1986 - 1993 Erith. With a robust skill set that includes IT Service Management, ITIL, Management, Change Management, Strategy and more. Mark Hirst has 1 emails and 1 mobile phone numbers on RocketReach.
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