Mark Hird Email & Phone Number
Conduct Risk Officer @ AMTRUST INTERNATIONAL LIMITED
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Mark Hird Location
- Denby Village, GB
Mark Hird Work
- Conduct Risk Officer @ (August 2024 - Present)
- Customer Oversight Lead @ (June 2023 - January 2024)
- Conduct Risk Manager @ (October 2016 - June 2023)
- Operations Analyst @ (March 2015 - October 2016)
- Contact Centre Director @ (August 2011 - December 2014)
- Business Manager @ (September 2009 - August 2011)
- Operations Manager @ (October 2005 - September 2009)
- Call Centre Manager @ (October 1999 - September 2005)
- Team Manager @ (May 1998 - October 1999)
- Skills Tutor - Learning and Development @ (October 1996 - May 1998)
- Retail Banking - Customer Services @ (September 1987 - October 1996)
Mark Hird Education
- Heanor Gate Comprehensive School 1982-1987
Mark Hird Skills
- Outsourcing
- CRM
- Call Centers
- Change Management
- Management
- Performance Management
- Leadership
- Process Improvement
- Operations Management
- Customer Service
- Coaching
- Training
- Contact Centers
- Customer Experience
- Team Leadership
- Complaint Management
- Strategy
- Team Management
- Insurance
- Stakeholder Management
- Sales
- Relationship Management
- Project Management
- Project Planning
- Business Process Improvement
- Operations
Mark Hird Summary
- Mark Hird, based in Denby Village, GB, is currently a Conduct Risk Officer at AmTrust International. Mark Hird brings experience from previous roles at Tokio Marine Kiln and Aon. Mark Hird holds a 1982 - 1987 Heanor Gate Comprehensive School. With a robust skill set that includes Outsourcing, CRM, Call Centers, Change Management, Management and more. Mark Hird has 1 emails on RocketReach.
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