Mark Hicks Email

Service Manager @ Webster Trucks

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Mark Hicks Location

Hobart, TAS, AU

Mark Hicks Work

Service Manager @ (July 2025 - Present)
Branch Manager @ (August 2024 - July 2025)
PSCO: Principal Safety Compliance Officer @ (March 2024 - August 2024)
General Manager @ (October 2022 - March 2024)
Customer Experience Manager @ (June 2021 - September 2022)
Service Manager @ (May 2019 - June 2021)
Service Manager @ (October 2017 - May 2019)
Service Manager @ (September 2010 - October 2017)
Service Manager @ Rick Damelian Pty Ltd (July 2006 - September 2010)
Service Manager @ Platinum Motor Group (January 2000 - January 2006)
Senior Service Advisor @ (January 1999 - January 2000)
Service Advisor @ (January 1994 - January 1999)
REME Royal Electrical Mechanical Engineers @ (January 1984 - January 1994)

Mark Hicks Education

Australian Institute of Management
Master of Business Administration - MBA
2019-2021
Australian Institute of Management
Graduate Diploma in Management (Business Administration and Management, General)
2020-2021
Australian Institute of Management
Master of Business Administration - MBA (Business Administration and Management, General)
2019-2021
Australian Institute of Management
Graduate Diploma in Management (Business)
2020-2021
Australian Institute of Management
Graduate Certificate in Management (Business Administration and Management, General)
2019-2020
Australian Institute of Management
MBA Unit - Managing Developing & Implementing Strategy (Business Administration and Management, General)
2020-2020
Australian Institute of Management
MBA Unit - Business Decision Making & Analysis (MBA Unit - Business Decision Making & Analysis)
2020-2020
Global Training Institute
Advanced Diploma (Leadership and Management)
2017-2018
Nissan Learning Academy
Certified Aftersales Manager (Automobile/Automotive Mechanics Technology/Technician)
2013-2016
Volkswagen Academy
Service Manager Certification
2011-2012
Soundwell Technical Collage
BTEC Higher National Diploma (Motor Vehicle Management and Technology)
2002-2005
Soundwell Technical Collage England
City and Guild (Motor Vehicles Studies)
1984-1987
Institute of Automotive Mechanical Engineers
MIAME
2009
TAFE NSW
Cert IV in TAA (Training and Assessment) (Training and Assessment)
2009
The Institute of the Motor Industry (IMI)
CAE. MIMI (UK)
2005
Society of Operations Engineers
Eng Tech MSOE MIRTE (UK)
2002
Broadlands Comprehensive Bristol England 1984
Australian Institute of Management
MBA Unit - Managing Developing & Implementing Strategy

Mark Hicks Skills

Account Management
Aftersales
Attention to Detail
Auditing
Automobile
Automotive
Automotive Aftermarket
Automotive Parts
Automotive Repair
Budget Management
Business Analysis
Business Development
Business Process Improvement
Business Requirements
Business Strategy
Coaching
Communication
Communication Training
Competitive Strategies
Compliance Monitoring
Conflict Resolution
Continuous Improvement
Critical Thinking
Cross-functional Team Leadership
Customer Experience
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Service
Dealer Management
Dealers
Disciplinary Action
Drive Change
Due Diligence
Enterprise Marketing
Finance
Fixed Operations
Fleet Management
General Maintenance
Hazard Identification
Health and Safety Executive (HSE)
High Potential Development
High Pressure
Human Resources (HR)
Incident Investigation
Interpersonal Skills
Inventory Management
Investigation Management
Key Account Management
Key Performance Indicators
Law Enforcement
Leadership
Local Government
Maintenance Management
Mercedes-Benz
Motors
Negotiation
Operations Management
Oral Communication
Organization Skills
P&L Management
Parts
People Management
Performance Metrics
Policy Analysis
PowerPlant
Presentation Skills
Problem Solving
Procurement
Profit
Profit & Loss Management
Purchase Orders
Purchase Requisitions
Quality Auditing
Quality Management
Recruiting
Regulatory Standards
Requisitions
Reynolds
Risk Analysis
Risk Assessment
Risk Registers
Road Safety
Safety Audits
Strategic Planning
Strategic Thinking
Strategy Implementation
Supervisory Skills
Supplier Relationship Management
Suspension
Talent Management
Team Building
Team Coordination
Team Leadership
Teamwork
Time Management
Training
Vehicles
Warranty
Workshops

Mark Hicks Summary

Mark Hicks, based in Hobart, TAS, AU, is currently a Service Manager at Webster Trucks. Mark Hicks brings experience from previous roles at Tasmac , National Heavy Vehicle Regulator and Truck Tech Group. Mark Hicks holds a 2019 - 2021 Master of Business Administration - MBA @ Australian Institute of Management. With a robust skill set that includes Account Management, Aftersales, Attention to Detail, Auditing, Automobile and more. Mark Hicks has 1 emails on RocketReach.