Mark Heffernan Email & Phone Number
Executive Operations Leader | Transformation and Advisory @ Mark Heffernan
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Mark Heffernan Location
- Birmingham, GB
Mark Heffernan Work
- Executive Operations Leader | Transformation and Advisory @ (April 2026 - Present)
- Service Delivery and Safety Director, UK Coach @ (June 2025 - March 2026)
- Chief Operations and Safety Officer, National Express UK @ (September 2023 - June 2025)
- Operations and Safety Director, National Express Bus @ (May 2018 - October 2023)
- Head of Operations Development, National Express Bus 2017 - 2018 @ (July 2017 - May 2018)
- Head of Drivers @ (June 2015 - July 2017)
- Deputy Operations Director, First Great Western @ First Great Western (February 2013 - June 2015)
- Head of Operations Development and Compliance, First Great Western @ First Great Western (August 2011 - June 2013)
- Head of Stations, First Great Western @ First Great Western (April 2008 - August 2011)
- Head of Stations and Trains, First Great Western @ First Great Western (March 2006 - April 2008)
- Early career @ British Rail (June 1989 - March 2006)
Mark Heffernan Education
- Professional Development 1989-2026
- Hugh Farringdon Comprehensive Reading 1984-1989
Mark Heffernan Skills
- People Management
- Operations Management
- Change Management
- Employee Relations
- Event Management
- Organizational Learning
- Customer Service
- Strategic Planning
- Management
- Training
- Project Planning
- Performance Management
- Public Transport
- Strategy
- Transportation
- Stakeholder Management
- Employee Engagement
- Organizational Development
- Program Management
- Coaching
- Human Resources
- Contract Management
- Risk Management
- Negotiation
- Rail
- Team Leadership
- Leadership
- Business Planning
- Analysis
- Procurement
- Leadership Development
- Succession Planning
- Policy
- Culture Change
- Management Development
- Business Process Improvement
- TUPE
- Talent Management
- Training Delivery
- Performance Improvement
- Railway
- Business Transformation
- Project Delivery
- Organizational Design
- Stakeholder Engagement
- Public Sector
- Assessment Center
- Budgets
- Project Management
- HR Transformation
- Public Speaking
- Sales
- Process Improvement
- JavaScript
Mark Heffernan Summary
- Mark Heffernan, based in Birmingham, GB, is currently a Executive Operations Leader | Transformation and Advisory at Mark Heffernan. Mark Heffernan brings experience from previous roles at National Express LTD. Mark Heffernan holds a 1989 - 2026 Professional Development. With a robust skill set that includes People Management, Operations Management, Change Management, Employee Relations, Event Management and more. Mark Heffernan has 2 emails and 1 mobile phone numbers on RocketReach.
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