Mark Heap Email
Senior Consultant @ Projects Assured
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Mark Heap Location
- Canberra, ACT, AU
Mark Heap Work
- 2017 -now Senior Consultant @
- 2014 -2017 Senior Business Analyst @
- 2012 -2014 Senior Business Analyst @
- 2010 -2013 Consultant @ Synergy Group Australia
- 2010 -2011 Technical Project Manager, Shared Services Transition Project @
- 2007 -2010 Senior Consultant, South Pacific Region @
- 2004 -2007 Senior Solution Designer @
- 1998 -2004 Business Analyst \ Project Manager @
Mark Heap Education
- International Institute of Business Analysis
Certified Business Analysis Professional Certification
2008-2014 - Griffith University
Bachelor of Information Technology
1994-1997
Mark Heap Skills
- Business Analysis
- Process Engineering
- Service Management
- Business Architecture
- Project Management
- Requirements Gathering
- Requirements Analysis
- Business Requirements
- Stakeholder Management
- SDLC
- Business Process Design
- Business Process Improvement
- Requirements Management
- Project Delivery
- Business Process
- Use Case Analysis
- ITIL
- Change Management
- Analysis
- Governance
- Program Management
- Systems Analysis
- Management
- IT Strategy
- Software Development
- PMO
- Leadership
- Strategy
- Software Project Management
- Project Portfolio Management
- IT Service Management
- Business Process Mapping
- Business Process Re-engineering
- Integration
- User Acceptance Testing
- Data Warehousing
- Process Improvement
- Iiba
- Applications
- Business Process Re Engineering
- Services
Mark Heap Summary
- Mark Heap, based in Canberra, ACT, AU, is currently a Senior Consultant at Projects Assured. Mark Heap brings experience from previous roles at Australian Sports Commission, Australian Taxation Office, Synergy Group Australia and Department of Veterans Affairs. Mark Heap holds a 2008 - 2014 Certified Business Analysis Professional Certification @ International Institute of Business Analysis. With a robust skill set that includes Business Analysis, Process Engineering, Service Management, Business Architecture, Project Management and more. Mark Heap has 1 emails on RocketReach.
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