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Mark Hayes Location
St. Augustine, FL, US
Mark Hayes Work
2024 -now Call Center Manager @
2023 -2024 Pre Access Call Center Supervisor @
2021 -2023 Director Of Communications and Call Center @ Physicians Group Services
2020 -2021 Patient Access Director @ Precision Imaging Centers
2018 -2020 Patient Access Manager @
2017 -2018 Manager of Admitting Services @
2013 -2017 Director of Communications and Call Center @
2012 -2013 Call Center Manager @
2006 -2012 Director of Operations @ HMCG
2002 -2006 Call Center and IT Help Desk Manager @
Mark Hayes Education
New Horizons
(A+ Certification)
2004-2004
Cleveland State Community College
Associate (Business Management & Computer Information Systems)
2001-2003
Mark Hayes Skills
Microsoft Office
Customer Service
Call Center
IT Management
Research Project Management
Team Management
Microsoft Excel
Recruiting
Retail
Contract Negotiation
Process Improvement
Sales
Call Centers
Management
Budgets
Project Management
Customer Satisfaction
Disaster Recovery
Time Management
Coaching
Team Leadership
Account Management
Operations Management
Training
Inventory Management
Negotiation
Team Building
Employee Relations
New Business Development
Market Research
Policy
Human Resources
Project Planning
Sales Management
Vendor Management
Strategic Planning
Leadership
Business Analysis
Performance Management
Public Relations
Hospitals
Marketing Communications
Public Speaking
Mark Hayes Summary
Mark Hayes, based in St. Augustine, FL, US, is currently a Call Center Manager at J&W Heating and Air + Plumbing. Mark Hayes brings experience from previous roles at UF Health St. Johns, Physicians Group Services, Precision Imaging Centers and Flagler Hospital. Mark Hayes holds a 2004 - 2004 New Horizons. With a robust skill set that includes Microsoft Office, Customer Service, Call Center, IT Management, Research Project Management and more. Mark Hayes has 2 emails on RocketReach.
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