Mark Hayes Email & Phone Number
Chief Operations Officer, Automotive @ Economic Cities and Special Zones Authority(Eczagov)
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Mark Hayes Location
- Saudi Arabia
Mark Hayes Work
- 2022 -now Chief Operations Officer, Automotive @
- 2021 -2022 Senior Director, Aftersales and Delivery Infrastructure, Europe @
- 2017 -2021 Group Aftersales and Operations Director @
- 2014 -2017 Aftersales Director, SAIC Volkswagen China @
- 2012 -2014 Aftersales Director ŠKODA Ireland @
- 2008 -2012 Marketing Director Peugeot @
- 2005 -2008 Business Development Manager @
- 1997 -2005 Aftersales Director @
- 1994 -1996 Service and Warranty Manager @
- 1989 -1994 Motor Vehicle Technician @
Mark Hayes Education
- Kingstown College
Professional Diploma (Coaching & Mentoring)
2023-2024 - Liverpool John Moores University
(Business Administration and Management, General)
2006-2010 - Dublin Business School
BA (Hons) Business Management (Law, IT, Buss Strategy, Marketing, Economics)
2006-2010 - Dublin Business School 2006-2010
- Technological University Dublin
(Motor Vehicle Engineering)
1989-1993 - Drimnagh Castle 1984-1989
Mark Hayes Skills
- KPI
- Composite management
- Change Management
- Customer Retention
- Process Management
- Customer Experience
- Customer Service
- Plan Implementation
- Vehicles
- Customer Relations
- Profitability
- Marketing Strategy
- Marketing Management
- Automotive
- Profit
- Key Performance Indicators
- Management
- Automobile
- Business Strategy
- CRM
- Aftersales
- Retail
- Customer Satisfaction
- Sales
- Marketing
- Warranty
- Training
- Sales Management
- Strategy
- Leadership
- Dealers
- Automotive Aftermarket
- Parts
- Budgets
- Dealer Management
- Fleet Management
- Business Planning
- B2B
- Sales Process
- Automotive Engineering
- Automotive Parts
- Dealer Network Development
- Spare Parts
- Market Planning
- Coaching
- Business Development
- Motors
- Team Management
- Process Improvement
- Marketing Communications
- Team Building
- Negotiation
- Project Management
- Complaint Management
- Supply Chain Management
- Team Leadership
- Strategic Planning
- Business Administration
- Operations Management
- Sales and Marketing
- Customer Loyalty
- Project Planning
- Continuous Improvement
Mark Hayes Summary
- Mark Hayes, based in Saudi Arabia, is currently a Chief Operations Officer, Automotive at Economic Cities and Special Zones Authority. Mark Hayes brings experience from previous roles at Rivian, Volkswagen Group Middle East and Volkswagen Group. Mark Hayes holds a 2023 - 2024 Professional Diploma in Coaching & Mentoring @ Kingstown College. With a robust skill set that includes KPI, Composite management, Change Management, Customer Retention, Process Management and more. Mark Hayes has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Economic Cities and Special Zones Authority(Eczagov) Employees
Mark Hayes
Chief Operations Officer, Automotive
Saudi Arabia
Abdullah Noor
Deputy - Customer Services
Jeddah, SA
Yaschin Mohabir
Head of Strategy
Riyadh, SA
Ali Alhassan
Senior Director, Tax Policy
Riyadh, SA
Nawaf Alblowi
Director General, SEZ
Jeddah, SA
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