Mark Guest Email & Phone Number
Managing Director - Retail Sector
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Mark Guest Location
- United Kingdom
Mark Guest Work
- 2020 - now Managing Director - Retail Sector @ Concentrix
- 2018 - 2020 Managing Partner @
- 2015 - 2018 Director of Contact Centres and Vendor Management @ Dixons Carphone
- 2013 - 2015 Service Director @
- 2012 - 2013 Head of Operations @
- 2009 - 2012 Head of Contact Centre Operations @
- 2007 - 2009 Customer Services Manager @
- 2003 - 2007 Section Manager @
- 2001 - 2003 Operations Manager @
Mark Guest Skills
- Outsourcing
- Culture Change
- Telecommunications
- Strategic Planning
- Leadership
- Contact Centers
- Call Center
- Customer Experience
- Operations Management
- Workforce Management
- BPO
- Service Delivery
- Change Management
- Performance Management
- Team Management
- Call Centers
- CRM
- Stakeholder Management
- Employee Engagement
- Business Transformation
- Process Improvement
- Microsoft Word
- Marketing
- Microsoft Excel
- Customer Service
- Business Strategy
Mark Guest Summary
- Mark Guest, based in United Kingdom, is currently a Managing Director - Retail Sector at Concentrix. Mark Guest brings experience from previous roles at Gobeyond Partners, Dixons Carphone and Serco. With a robust skill set that includes Outsourcing, Culture Change, Telecommunications, Strategic Planning, Leadership and more. Mark Guest has 1 mobile phone numbers on RocketReach.
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