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Mark Groves Location
DeWitt, MI, US
Mark Groves Work
2025 -now Business Continuity Consultant @
2000 -2025 Senior Delivery Manager @
1993 -2000 Fleet and IT Operations @ Consumers Energy
Mark Groves Education
Ferris State University
Bachelor of Applied Science - BASc (Automotive and Heavy Equipment Management)
1990-1992
Mark Groves Skills
Service Levels
Customer Support
Customer Satisfaction
Customer Experience
Contact Centers
Capacity Planning
Analytical Skills
Vendor Management
Program Management
Outsourcing
Client Relations Skills
IT Strategy
Business Analysis
Change Management
Business Process Improvement
Leadership
Management
Process Improvement
Project Management
Logistics
Information Technology
Managed Services
Technology
Finance
Services
Solutions
Mark Groves Summary
Mark Groves, based in DeWitt, MI, US, is currently a Business Continuity Consultant at TEKsystems. Mark Groves brings experience from previous roles at Conduent and Consumers Energy. Mark Groves holds a 1990 - 1992 Bachelor of Applied Science - BASc in Automotive and Heavy Equipment Management @ Ferris State University. With a robust skill set that includes Service Levels, Customer Support, Customer Satisfaction, Customer Experience, Contact Centers and more. Mark Groves has 4 emails and 2 mobile phone numbers on RocketReach.
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