Mark Gotto Email & Phone Number
President and CEO
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Mark Gotto Location
- Littleton, CO, US
Mark Gotto Work
- President and CEO @ Knock Knock Pros (August 2025 - Present)
- Contact Center Consultant @ G & H Consulting (September 2010 - Present)
- City Manager Centennial Colorado @ (January 2018 - December 2022)
- City Councilman @ (January 2014 - January 2018)
- VP of Customer Care @ (March 2006 - September 2010)
- VP of Sales @ NCO Group (May 2002 - April 2006)
- Sr. Manager of Sales @ Gateway (January 2000 - May 2002)
- Sr. Sales Manager @ (January 1992 - January 2000)
Mark Gotto Education
- University of South Dakota
Bachelor of Arts (B.A.) (Mass Communication/Media Studies)
1987-1991
Mark Gotto Skills
- Leadership
- Call Center
- Call Centers
- Strategic Leadership
- BPO
- Vendor Management
- Operations Management
- Customer Service
- Customer Experience
- Change Management
- Sales
- Customer Satisfaction
- Performance Management
- SaaS
- Strategic Planning
- Contact Centers
- Workforce Management
- Business Relationship Management
- Telecommunications
- CRM
- Solution Selling
- Team Building
- Management
- Avaya
- Account Management
- Process Improvement
- Cross-functional Team Leadership
- Team Leadership
- Employee Training
- Budgets
- Customer Retention
- Training
- VoIP
- Sales Management
- Management Consulting
- Outsourcing
- IVR
- Integration
- Program Management
- Call Center Development
- Inbound Marketing
- Telephony
- Business Process Improvement
- Unified Communications
- ACD
- Service Delivery
- Professional Services
- Strategy
- Team Management
- Managed Services
- Government
- Marketing
- Cross Functional Team Leadership
- Research
- Human Resources
Mark Gotto Summary
- Mark Gotto, based in Littleton, CO, US, is currently a President and CEO at Knock Knock Pros. Mark Gotto brings experience from previous roles at G & H Consulting, Ting Internet, City of Centennial and Dish Network. Mark Gotto holds a 1987 - 1991 Bachelor of Arts (B.A.) in Mass Communication/Media Studies @ University of South Dakota. With a robust skill set that includes Leadership, Call Center, Call Centers, Strategic Leadership, BPO and more. Mark Gotto has 1 emails and 2 mobile phone numbers on RocketReach.
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Mark Gotto
President and CEO
Littleton, CO, US
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