Mark Glenn Email & Phone Number
Manager Information Technology Support Services @ Kaiser Permanente
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Mark Glenn Location
- Stockbridge, GA, US
Mark Glenn Work
- Manager Information Technology Support Services @ (August 2020 - Present)
- Kaiser Permanente African American Professional Association (KPAAPA) Enterprise co-chair @ (January 2020 - February 2024)
- Lead IT Support Analyst Desktop Support @ (December 2017 - August 2020)
- Senior IT Support Analyst @ (July 2016 - December 2017)
- Desktop Support Analyst @ (August 2008 - July 2016)
- Service Desk Analyst @ (March 2005 - August 2008)
- Board member - Citywide development authority @ (April 2022 - February 2023)
- SysTechnologies: Help Desk Technician and CSR @ SysTechnologies (July 2003 - October 2004)
- Help Desk Technician and CSR @ SysTechnologies (July 2003 - October 2004)
- Help Desk Technician and Customer Service Representative @ Teletech Holdings Inc (June 2001 - June 2002)
- Desktop Technician @ Word of Faith Learning Center (May 2000 - February 2001)
- Automated Logistics Specialist @ (November 1994 - November 1998)
Mark Glenn Education
- Colorado Technical University
Bachelor of Business Administration - BBA (Information Technology)
2025-2028 - Colorado Technical University
Bachelor of Business Administration - BBA (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
2025-2028 - Devry institute
none (Computer/Information Technology Administration and Management)
2006-2006 - Computer Education Institute
Certificate of Completion (Network adminstration)
2000-2001 - Victor Valley Community College
Mark Glenn Skills
- Active Directory
- Apple Safari
- BMC Remedy
- Blackberry Enterprise Server
- Bomgar
- Cisco VPN
- Citrix Metaframe
- Coaching
- Cross-functional Team Leadership
- Customer Service
- Dameware
- Data Analysis
- Hardware
- IBM Tivoli
- ITIL
- Internet Explorer
- Leadership
- Lotus Domino Administration
- Lotus Notes
- Mac OS X
- Microsoft Exchange
- Microsoft Office
- Networking
- Operating Systems
- Outlook
- PC Anywhere
- Palm OS
- Pointsec
- Remedy AR System
- Remedy Ticketing System
- Remote Desktop
- Root Cause Analysis
- Servers
- ServiceNow
- Software Documentation
- Software Installation
- Subject Matter Experts
- Technical Support
- Troubleshooting
- VMware
- VPN
- WebEx
- Windows 7
- Windows Server
- Windows XP
- XP
- good enterprise for lotus notes
- iPad
- iPhone Support
- symantec pcanywhere
Mark Glenn Summary
- Mark Glenn, based in Stockbridge, GA, US, is currently a Manager Information Technology Support Services at Kaiser Permanente. Mark Glenn brings experience from previous roles at Kaiser Permanente. Mark Glenn holds a 2025 - 2028 Bachelor of Business Administration - BBA in Information Technology @ Colorado Technical University. With a robust skill set that includes Active Directory, Apple Safari, BMC Remedy, Blackberry Enterprise Server, Bomgar and more. Mark Glenn has 3 emails and 5 mobile phone numbers on RocketReach.
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