Mark Gilman Email & Phone Number
Support Service Agent (Temp) @ NYC Department of Education
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Mark Gilman Location
- New York, NY, US
Mark Gilman Work
- Support Service Agent (Temp) @ (January 2026 - Present)
- Transportation Associate (Temp) @ (September 2025 - January 2026)
- Elections Outreach Coordinator (Temp) @ (January 2025 - June 2025)
- Customer Service Representative (Temp) @ (June 2023 - January 2025)
- Elections Outreach Coordinator (Temp) @ (April 2023 - June 2023)
- Social Media Manager @ (June 2024 - December 2024)
- Community Engagement Manager and Event Facilitator @ (January 2023 - January 2024)
- Co-Founder and Co-Host @ Together in Faith Together in Heart (May 2020 - November 2022)
- Customer Success Manager (Client Experience, Client Retention, CX, Client Training) @ (October 2021 - September 2022)
- Digital Community Manager, Writer, Video Host and Producer (part-time) @ (October 2021 - April 2022)
- Senior Customer Relations Professional (Customer Service, Customer Retention, Product Expert) @ (April 2018 - March 2021)
- Account Executive (Sales, Client Presentaion) @ (March 2017 - December 2017)
- Independent Tour Guide (Tourism, Customer Service, Presentations) @ Onboard Tours & New York Tours (August 2014 - February 2017)
- Independant Brand Ambassador (Client Presentation, Sales) @ Various (December 2013 - August 2014)
- Site Captain @ (January 2013 - December 2013)
Mark Gilman Education
- Brandeis University
Bachelor’s Degree (Psychology)
Mark Gilman Skills
- Retention Strategies
- Customer Interaction
- Leadership
- Critical Thinking
- Client Requirements
- Technical Proficiency
- Attention to Detail
- Phone Etiquette
- Google Sheets
- Creative Problem Solving
- Social Media Marketing
- Success Stories
- Product Service
- Customer Satisfaction
- Analytical Skills
- Customer Experience
- Communication
- Troubleshooting
- Business Administration
- Customer Satisfaction (CSAT)
- ChurnZero
- Software Troubleshooting
- Customer Relationship Management (CRM)
- Client Training
- Microsoft Office
- Account Management
- Google Meet
- Microsoft PowerPoint
- Project Management
- Presentation Skills
- Software as a Service (SaaS)
- Salesforce.com
- Business-to-Business (B2B)
- Building Customer Relationships
- Product Functionality Expert
- Product Education
- Marketing
- Copywriting
- Online Marketing
- Editing
- Public Relations
- Writing
- Nonprofits
- Community Outreach
- Advertising
- Client Retention
- Fundraising
- Public Speaking
- Customer Service
- Strong Verbal and Written Skills
Mark Gilman Summary
- Mark Gilman, based in New York, NY, US, is currently a Support Service Agent (Temp) at NYC Public Schools. Mark Gilman brings experience from previous roles at NYC Public Schools. Mark Gilman holds a Bachelor’s Degree in Psychology @ Brandeis University. With a robust skill set that includes Retention Strategies, Customer Interaction, Leadership, Critical Thinking, Client Requirements and more. Mark Gilman has 3 emails and 3 mobile phone numbers on RocketReach.
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