2017 -2019 Director of Customer Experience and Call Center Operations @
2015 -2017 Director of Customer Experience and Call Center Operations @
2014 -2015 Director of Plumbing Operations @
2003 -2014 Region Sales Manager and call center manager @
1999 -2003 Branch manager @
1998 -1999 Region Ops and Branch Turnaround Manager @
1994 -1998 District Mgr and Turnaround specialist @
Mark Fuss Education
Community college of the Air Force, Grand Forks AFB, ND
Certificate (Lean Six Sigma Green Belt)
2017-2017
Park College
B.S. In Marketing/Management (Marketing/Marketing Management, General)
1987-1991
Community college of the Air Force, Grand Forks AFB, ND
Associate's degree (Office Management)
1987-1990
Community college of the Air Force, Grand Forks AFB, ND
A.S. (Electronic Technologies)
1986-1989
Mark Fuss Skills
Customer Service
Multi unit management
Sales Management
Operations Management
P&L Management
Employee Training
P&L
Team Building
B2B
Management
Account Management
Customer Retention
Business-to-Business (B2B)
Customer Satisfaction
Sales
Strategic Planning
Training
Leadership
Business Development
Coaching
Negotiation
Contract Negotiation
Sales Operations
Marketing
Sales Process
Direct Sales
Cold Calling
Hiring
data anaylsis
Statistical Data Analysis
Learn New Software Quickly
Web Chat
salesforce
Recruiting
Pricing Analysis
Microsoft PowerPoint
Microsoft Excel
MIcrosoft Sharepoint
Lean Sigma Six Green Belt
SAP ERP
Microsoft Office
Microsoft Word
Business To Business B2B
Call Centers
Business to Business
Mark Fuss Summary
Mark Fuss, based in Chicago, IL, US, is currently a General Manager at EcoShield Pest Solutions. Mark Fuss brings experience from previous roles at UniFirst Corporation, GVW Parts, DRF Trusted Property Solutions and Perma-Seal. Mark Fuss holds a 2017 - 2017 Certificate in Lean Six Sigma Green Belt @ Community college of the Air Force, Grand Forks AFB, ND. With a robust skill set that includes Customer Service, Multi unit management, Sales Management, Operations Management, P&L Management and more. Mark Fuss has 2 emails and 2 mobile phone numbers on RocketReach.
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