2026 -
now Vice President Field Operations, Latin America and Caribbean @
2021 -
2026 Resort Managing Director - Hyatt Regency Grand Reserve @
2019 -
2021 Managing Director - The Queen Mary @
2017 -
2019 Corporate Hotel Performance @
2017 -
2017 Resort General Manager @
2015 -
2016 Global Director Brand Operations - Radisson RED @
2013 -
2015 Resort General Manager @
2010 -
2012 Resort General Manager @
Mark Frances Education
American Hotel & Motel Association 1993
-
1995
Durban University of Technology 1993
-
1995
Mark Frances Skills
Business Development
Sales Management
Operations Management
Project Management
Resorts
Hospitality Industry
Hotels
Hotel Management
Hospitality Management
Golf
Menu Development
Front Office
Hotel Booking
Revenue Analysis
Hospitality
Restaurant Management
Banquets
Wine
Tourism
Food & Beverage
Restaurants
Leisure
Pre-opening
Fine Dining
Yield Management
Spa
Cooking
Catering
Opening Hotels
Cost Control
Cuisine
Micros
Rooms Division
Pre-opening experience
Property Management Systems
Culinary Skills
Rooms Division Management
Banquet Operations
Guest Service Management
Event Management
Management
Sales
Customer Service
Leadership
Servant Leadership
Mark Frances Summary
Mark Frances, based in Puerto Rico, is currently a Vice President Field Operations, Latin America and Caribbean at Hyatt Hotels Corporation. Mark Frances brings experience from previous roles at Aimbridge Hospitality, Pacifica Hotels and Autograph Collection. Mark Frances holds a 1993 - 1995 American Hotel & Motel Association. With a robust skill set that includes Business Development, Sales Management, Operations Management, Project Management, Resorts and more. Mark Frances has 4 emails and 2 mobile phone numbers on RocketReach.
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