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Mark Flores Location
Mandaluyong, NCR, PH
Mark Flores Work
L1 Technical Support @ (May 2025 - Present)
Microsoft 365 Cloud Support Engineer @ (October 2021 - February 2025)
Representative Controls and Compliance @ Convergys - Concentrix Philippines (April 2021 - August 2021)
Adviser II Technical Support • Microsoft Office Chat Support @ Convergys - Concentrix Philippines Inc. (October 2019 - March 2021)
Coach and Subject Matter Expert– Transition Team @ Convergys - Concentrix Philippines Inc. - AT&T Entertainment Group ISM Sales and (June 2016 - September 2019)
Chat Agent • AT and T Entertainment Group ISM Sales and Services Chat @ Convergys MDC Eastwood Site (April 2016 - June 2016)
Chat Agent • DIRECTV Chat @ Convergys MDC Eastwood Site (April 2015 - June 2016)
Billing and General Inquiries DIRECTV Voice Agent @ Convergys MDC Eastwood Site (February 2014 - August 2015)
Customer Service Associate • Macy’s Retail @ Convergys San Lazaro Site (October 2013 - February 2014)
Mark Flores Education
ICOT-P on ICT
Information and Communication Technology (Computer Science)
2008-2010
Mark Flores Skills
Cloud Applications
Cloud Computing
Compliance Management
Customer Relationship Management (CRM)
Google Drive
Microsoft 365 Security
Microsoft 365 compliance
Microsoft DNS
Microsoft Entra ID
Microsoft Exchange
Microsoft Intune
Microsoft OneDrive
Microsoft Teams
Network Printers
Office 365 Administration
Permissions
SharePoint
User Management
Windows Server
Mark Flores Summary
Mark Flores, based in Mandaluyong, NCR, PH, is currently a L1 Technical Support at Beepo. Mark Flores brings experience from previous roles at Crayon, Convergys - Concentrix Philippines, Convergys - Concentrix Philippines Inc. and Convergys - Concentrix Philippines Inc. - AT&T Entertainment Group ISM Sales and. Mark Flores holds a 2008 - 2010 Information and Communication Technology in Computer Science @ ICOT-P on ICT. With a robust skill set that includes Cloud Applications, Cloud Computing, Compliance Management, Customer Relationship Management (CRM), Google Drive and more.
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