Mark Fernando Email & Phone Number
Tech Central Desk Lead @ Vanguard
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Mark Fernando Location
- United Kingdom
Mark Fernando Work
- Tech Central Desk Lead @ (June 2026 - Present)
- Service Desk Lead @ (June 2024 - May 2026)
- IT Support Specialist @ Masthaven Bank (April 2019 - January 2024)
- IT Professional @ Self Assured (October 2018 - March 2019)
- IT Support Team Leader @ (January 2014 - October 2018)
- IT Support Engineer @ (January 2009 - January 2014)
- Service Engineer @ (January 2008 - January 2009)
- Senior Technical Analyst @ (January 2004 - January 2008)
- Technical and Hardware Technician @ Quantum Microponents Ltd (January 2002 - January 2004)
Mark Fernando Education
- University of Westminster
Bachelor's degree (Business and Information Technology)
Mark Fernando Skills
- 2nd Line IT Support
- Active Directory
- Citrix
- Cloud Administration
- Cloud Development
- Coaching
- Computer Hardware Troubleshooting
- Computer Networking
- Computer Repair
- Customer Service
- Desktop Support
- Hardware Support
- Hornbill supportworks
- IT Hardware Support
- IT Service Management
- IT Service Management Tools
- ITIL Certified
- Information Technology
- Management
- Microsoft 365
- Microsoft Azure
- Microsoft Exchange
- Microsoft Office
- Microsoft Products
- Network Administration
- Network Troubleshooting
- Networking
- Resolving Issues
- Service Delivery
- Service Desk
- System Administration
- Technical Support
- Ticketing Systems
- Troubleshooting
- Virtual Private Network (VPN)
- Windows 10
- Windows 11
- Windows 7
Mark Fernando Summary
- Mark Fernando, based in United Kingdom, is currently a Tech Central Desk Lead at Vanguard. Mark Fernando brings experience from previous roles at Vanguard, Masthaven Bank, Self Assured and L&Q. Mark Fernando holds a Bachelor's degree in Business and Information Technology @ University of Westminster. With a robust skill set that includes 2nd Line IT Support, Active Directory, Citrix, Cloud Administration, Cloud Development and more. Mark Fernando has 5 emails and 2 mobile phone numbers on RocketReach.
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