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Mark Farrant Location
London, GB
Mark Farrant Work
Head of Sales Operations @ (May 2025 - Present)
Head of Operational Optimisation - Retail @ (February 2022 - May 2025)
Business Operations and Operational Excellence Manager @ (October 2019 - February 2022)
Operational Excellence Manager @ (January 2019 - October 2019)
Continuous Improvement Manager @ (January 2018 - December 2018)
Service Quality Manager @ (November 2016 - December 2017)
Operations Manager @ (May 2016 - November 2016)
SME Contact Centre Transformation @ (July 2015 - April 2016)
Customer Service Manager @ (November 2014 - June 2015)
Quality Evaluator and Coach @ (October 2013 - October 2014)
Assistant Coach @ (January 2013 - October 2014)
Managing Director @ Spikes Coaching Ltd. (September 2010 - September 2014)
Administrator @ (May 2010 - October 2013)
Mark Farrant Education
University of Wales Institute, Cardiff
Bachelor of Science (BS) (Sports Coaching)
2005-2008
Scarborough College 1996-2003
Mark Farrant Skills
Loans Administration
Customer Service
Operational Streamlining
Coaching
Management
Performance Management
Team Management
Leadership
Team Leadership
Business Process Improvement
Sports
Financial Services
Stakeholder Management
Business Analysis
Insurance
Banking
Public Speaking
Sales
Process Improvement
Training
Project Management
Mark Farrant Summary
Mark Farrant, based in London, GB, is currently a Head of Sales Operations at Close Brothers Premium Finance. Mark Farrant brings experience from previous roles at Close Brothers Premium Finance. Mark Farrant holds a 2005 - 2008 Bachelor of Science (BS) in Sports Coaching @ University of Wales Institute, Cardiff. With a robust skill set that includes Loans Administration, Customer Service, Operational Streamlining, Coaching, Management and more. Mark Farrant has 2 emails and 1 mobile phone numbers on RocketReach.
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