Mark Egge Email & Phone Number
Wfo Project Manager @ Five9
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Mark Egge Location
- Saint Paul, MN, US
Mark Egge Work
- 2019 -now Wfo Project Manager @
- 2017 -2019 Managing Wfo Consultant @
- 2016 -2017 Contact Center Speech Analyst @
- 2014 -2016 Technical Training Lead @
- 2012 -2014 Senior Technical Trainer @
- 2006 -2012 Senior Curriculum Developer and Technical Trainer @
- 2003 -2006 Business Faculty @
- 2001 -2002 Staff Accountant and IT Specialist @
Mark Egge Education
- Massachusetts Institute of Technology
Professional Education (AI and Machine Learning)
2025 - Concordia University-St. Paul
Bachelor of Arts (Computer/Information Technology Administration and Management)
2014 - Concordia University-St. Paul
Master of Business Administration
2014 - Concordia University-St. Paul
Master's Degree (Organizational Management)
2003 - Concordia University-St. Paul
Bachelor's Degree (Information Technology Management)
2001 - Rasmussen University
Associate of Applied Science (Accounting and Business/Management)
1996 - Concordia University-St. Paul
Master of Arts (Non-Profit/Public/Organizational Management)
- Massachusetts Institute of Technology
(Machine Learning)
Mark Egge Skills
- User Acceptance Testing
- System Requirements
- Budgeting
- Teamwork
- Communication
- University Teaching
- Training Course Development
- Student Engagement
- Student Development
- Learning Management
- Curriculum Development
- Public Speaking
- Customer Retention
- Phonetics
- LVCSR
- Customer Engagement
- Subject Matter Experts
- Training Delivery
- Onboarding
- Analytics
- desktop analytics
- Speech Analytics
- Project Management
- System Implementations
- Customer Satisfaction
- Mentoring
- Oracle Utilities Network Management System (NMS)
- Oracle User Productivity Kit (UPK)
- Microsoft Office Suite
- Adobe Acrobat
- HyperSnap
- SnagIt
- PowerPoint
- Word
- Excel
- SQL
- Quickbooks
- Captivate
- Unix
- Java
- Project Implementation
- Project Planning
- Training & Development
- Software Implementation
- Desktop Support
- Higher Education
- Financial Reporting
- Accounting
- Banking
- Technical Training
- Staff Training
- SharePoint
- Instructional Design
- ADDIE
- Needs Analysis
- Microsoft Office
- Microsoft Word
- Adult Education
Mark Egge Summary
- Mark Egge, based in Saint Paul, MN, US, is currently a Wfo Project Manager at Five9. Mark Egge brings experience from previous roles at Five9 and Calabrio, Inc.. Mark Egge holds a Professional Education in AI and Machine Learning @ Massachusetts Institute of Technology. With a robust skill set that includes User Acceptance Testing, System Requirements, Budgeting, Teamwork, Communication and more. Mark Egge has 1 emails and 1 mobile phone numbers on RocketReach.
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