Mark Diem Email & Phone Number
Training and Operations Manager
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Mark Diem Location
- Brisbane, QLD, AU
Mark Diem Work
- Training and Operations Manager @ Flavours of Eataly (January 2017 - Present)
- Operations Training Manager @ Flavours of Eataly (January 2017 - Present)
- Assessor @ AIPT / Foundation Education (May 2016 - May 2026)
- Contracted Hospitality, Business and Project Management Trainer and Assessor @ (May 2016 - April 2026)
- Trainer @ (April 2017 - September 2018)
- National Program Manager @ Careers Australia (August 2014 - February 2016)
- National Hospitality Program Manager @ Careers Australia (July 2014 - February 2016)
- Head Teacher Tourism and Hospitality @ (January 2012 - July 2014)
- Head of Faculty @ North Coast Institute of TAFE (February 2012 - June 2014)
- Teacher @ Gold Coast Institute of TAFE (July 2005 - January 2012)
- Food and Beverage Manager @ (July 2006 - September 2007)
- Food and Beverage and Resort Operations Manager @ Radisson Resort Gold Coast (December 2003 - March 2005)
- Restaurant Manager @ (January 2000 - January 2002)
- Assistant Restaurant Manager @ (January 1998 - January 2000)
- Bar Manager @ (January 1996 - January 1998)
Mark Diem Education
- Churchill Education
Diploma of Training Design and Development (Vocational Education)
2019-2019 - iLearn
Cert 4 TAE (Vocational Education)
2019-2019 - Churchill Education
Diploma of Hospitality Management SIT16 (Hospitality Management)
2017-2017 - Careers Australia Alumni
Diploma (Project Management)
2016-2017 - TAFE NSW
Diploma (Hospitality Administration/Management)
2012-2014 - TAFE Queensland Gold Coast RTO: 0083
Diploma (TAA)
2011-2012 - Institute of Hospitality (HCIMA)
Professional Certificate (Hotel Management)
1998-1999 - Istituto tecnico industriale A. Volta
Diploma in Telecommunications
1977-1981 - Queensland SEO
RSG & RMLV Certificate
- QLD
RSA
- CAREERS AUSTRALIA COLLEGE OF HEALTHCARE PTY LTD
Bachelor of Project Management
- iLearn
Cert IV TAE
- Westminster College (PA)
HCIMA Certificate in Hotel Management
- Google
Google AI Essentials
Mark Diem Skills
- Adult Education
- Blended Learning
- Catering
- Change Management
- Coaching
- Communication
- Continuous Improvement
- Cultural Transformation
- Curriculum Design
- Curriculum Development
- Customer Service
- Distance Learning
- E-Learning
- Educational Leadership
- Educational Technology
- Employee Training
- Facilitation
- Financial Performance
- Guest Experience
- Higher Education
- Hospitality
- Hospitality Industry
- Hospitality Management
- Instructional Design
- Leadership
- Leadership Development
- Learning Management
- Management
- Moodle
- Operations Management
- Organizational Development
- Partnership Development
- Program Management
- Project Management
- Quality System
- Sales
- Service Quality
- Staff Development
- Stakeholder Engagement
- Strategic Planning
- Teacher Training
- Teaching
- Team Management
- Training
- Training Delivery
- Workshop Facilitation
- E Learning
Mark Diem Summary
- Mark Diem, based in Brisbane, QLD, AU, is currently a Training and Operations Manager at Flavours of Eataly. Mark Diem brings experience from previous roles at Flavours of Eataly, AIPT / Foundation Education, The Australian Institute of Personal Trainers (RTO 32363) and Churchill Education. Mark Diem holds a 2019 - 2019 Diploma of Training Design and Development in Vocational Education @ Churchill Education. With a robust skill set that includes Adult Education, Blended Learning, Catering, Change Management, Coaching and more. Mark Diem has 1 mobile phone numbers on RocketReach.
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