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Mark Diab Location
Sydney, NSW, AU
Mark Diab Work
Project Manager @ (October 2022 - Present)
Mark Diab Education
Oakhill College 1999
TAFE NSW
Diploma - Website Production & Management (Web Page, Digital/Multimedia and Information Resources Design)
2003
Mark Diab Skills
Agile & Waterfall Methodologies
Agile Methodologies
Agile Project Management
Artificial Intelligence (AI)
Broadband Networks
Business Analysis
Call Center
Call Centers
Carrier Relationship Management
Change Management
Complex Project Management
Contact Centers
Cost Management
Customer Escalation Management
Customer Experience
Customer Satisfaction
Customer Service
Data Center
Escalation Resolution
HTML Scripting
IP
IT Service Management
ITIL
ITIL Certified
ITIL v3 Foundations Certified
ITIL v3 Operational Support & Analysis
Incident Management
Infrastructure
Internet Troubleshooting
JavaScript
Jira
KPI Reporting
Leadership
Managed Services
Management
Microsoft Project
Microsoft Teams
Mobile Communications
Mobile Devices
PRINCE2
Prince Practitioner
Process Improvement
Product Management
Project Coordination
Project Delivery
Project Management
Risk Management
SLA
SaaS
Service Delivery
ServiceNow
Stakeholder Management
Team Building
Team Leadership
Team Management
Technical Support
Telco and Network Provisioning
Telecommunications
Troubleshooting
VMware
Vendor Management
VoIP
Web Design
Web Development
Website Building
Itil V3 Operational Support And Analysis
Mark Diab Summary
Mark Diab, based in Sydney, NSW, AU, is currently a Project Manager at Commonwealth Bank. Mark Diab holds a Oakhill College. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Methodologies, Agile Project Management, Artificial Intelligence (AI), Broadband Networks and more. Mark Diab has 2 emails on RocketReach.
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