Mark Derry Email & Phone Number
Team Lead Service Management @ Mount Royal University
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Mark Derry Location
- Calgary, AB, CA
Mark Derry Work
- Team Lead Service Management @ (March 2024 - Present)
- Service Management Developer and Administrator @ (May 2023 - March 2024)
- Technology Support Analyst @ (December 2009 - May 2023)
- Client Support and Helpdesk Analyst @ (July 2007 - December 2009)
- Data Network Analyst and National Client Support Center @ (June 2004 - June 2007)
Mark Derry Education
- Southern Alberta Institute of Technology (SAIT)
Associate's Degree (Computer Technology)
2001-2003
Mark Derry Skills
- Active Directory
- Computer Hardware
- Customer Service
- Desktop Support
- Group Policy
- LDAP
- Lotus Domino Administration
- McAfee Antivirus
- Norton Ghost
- Novell
- Numara Footprints
- Numara Track-It
- Public Speaking
- SCCM
- ServiceNow · ServiceNow Administration · IT Service Management
- Software Documentation
- Software Installation
- Technical Support
- Troubleshooting
Mark Derry Summary
- Mark Derry, based in Calgary, AB, CA, is currently a Team Lead Service Management at Mount Royal University. Mark Derry brings experience from previous roles at Mount Royal University and TELUS. Mark Derry holds a 2001 - 2003 Associate's Degree in Computer Technology @ Southern Alberta Institute of Technology (SAIT). With a robust skill set that includes Active Directory, Computer Hardware, Customer Service, Desktop Support, Group Policy and more. Mark Derry has 1 emails on RocketReach.
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