Mark de Groot Email & Phone Number
Senior Director (RVP) Customer Success Management North @ Salesforce
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Mark de Groot Location
- Noordwijk, ZH, NL
Mark de Groot Work
- Senior Director (RVP) Customer Success Management North @ (March 2025 - Present)
- Director Success Management | Portfolio Lead North @ (May 2021 - March 2025)
- Managing Director @ (October 2018 - May 2021)
- Digital and Marketing Director EMEA - Digital Customer Experience @ (May 2016 - September 2018)
- Customer Experience Evangelist and Digital Sales Development Manager Benelux @ (April 2014 - May 2016)
- Start-up: Owner and Strategy Lead | MarketingBytes Customer Experience Management @ MarketingBytes (January 2009 - January 2014)
- Managing Consultant - CRM, Marketing and Service Automation @ (January 2006 - January 2009)
- Key Account Manager @ (January 2005 - January 2006)
- Strategy Consultant Target Interactive Marketing and Loyalty Lab @ Loyalty Lab - onderdeel van Target Direct Marketing (January 2000 - January 2005)
Mark de Groot Education
- Beekestein Business School
RCP (Customer Relationship Management)
2005-2006 - University of Amsterdam
Master (Communicatiewetenschappen)
1997-2000 - Hogeschool Leiden
Baccalaureus (Organisatie en Management - CMV)
1993-1997
Mark de Groot Skills
- Customer Experience Management
- Customer Journeys
- Marketing Automation
- Interim Management
- Customer Lifecycle Management
- Digital Marketing
- Customer Loyalty Management
- Workshop Facilitation
- Campaign Management
- Marketing Strategy
- Email Marketing
- Web Design
- Web Marketing
- Customer Satisfaction
- Social Media Strategist
- Google Analytics
- Google Adwords
- Workshop Development
- Usability Testing
- Inspiration
- Dialog Manager
- Customer Service
- Social Media Marketing
- Online Marketing
- Management Consulting
- Business Development
- CRM
- Strategy
- Change Management
- Sales
- Mei
- Leadership
- Analytics
- Product Knowledge
- Usability
- Consulting
- SQL
- Social Media
- Management
- Enterprise Software
- User Experience
- Strategic Planning
- Customer Relationship Management Crm
- Team Building
- Digital Transformation
- Customer Experience Transformation
- Innovation Systems
- Self Service Solutions
- Scrum
- Innovation Management
- Demand Generation
- Design Thinking
- Account Based Marketing
- Go To Market Strategy
- Technology Consulting
- Business Strategy
- Coaching
- Customer Relationship Management
Mark de Groot Summary
- Mark de Groot, based in Noordwijk, ZH, NL, is currently a Senior Director (RVP) Customer Success Management North at Salesforce. Mark de Groot brings experience from previous roles at Salesforce, RaisingResults and Oracle. Mark de Groot holds a 2005 - 2006 RCP in Customer Relationship Management @ Beekestein Business School. With a robust skill set that includes Customer Experience Management, Customer Journeys, Marketing Automation, Interim Management, Customer Lifecycle Management and more. Mark de Groot has 5 emails and 4 mobile phone numbers on RocketReach.
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