Mark Dales Email & Phone Number
General Manager, Customer Experience Group @ YAMAHA MOTOR CANADA LTD.
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Mark Dales Location
- Guelph, ON, CA
Mark Dales Work
- 2021 - now General Manager, Customer Experience Group @
- 2019 - 2021 Division Manager, Customer Experience @
- 2016 - 2019 National Manager, Parts and Accessories @
- 2013 - 2016 Argm, Western Region @
- 2012 - 2013 Loyalty Performance Manager @
- 2011 - 2012 National General Manager, Infiniti @
- 2008 - 2011 District Operations Manager, Infiniti Division @
- 2007 - 2008 District Operations Manager @
- 2002 - 2007 Manager, Parts and Service Sales @
- 2002 - 2006 Manager - Service Operations @
- 1998 - 2001 Director of Implementation @ Eyevelocity
Mark Dales Education
- University of Waterloo
Bachelor of Arts (Economics)
1982 - 1986
Mark Dales Skills
- Leadership
- Product Marketing
- Team Building
- Sales Process
- Vehicles
- Purchasing
- Dealer Management
- B2B
- Retail
- Account Management
- Profit
- Sales
- Customer Retention
- Sales Operations
- Customer Satisfaction
- Automotive
- Forecasting
- Negotiation
- Competitive Analysis
- Team Leadership
- Process Improvement
- Strategic Planning
- Sales Management
- Business Planning
- Operations Management
- Marketing
- New Business Development
- Pricing Strategy
- Cross Functional Team Leadership
- Product Management
- Customer Service
- Market Analysis
- Parts
- Budgets
- Business Strategy
- Automotive Aftermarket
- Automobile
- Management
- Product Development
- Inventory Management
- Continuous Improvement
- CRM
- Pricing
Mark Dales Summary
- Mark Dales, based in Guelph, ON, CA, is currently a General Manager, Customer Experience Group at Yamaha Motor Canada Ltd.. Mark Dales brings experience from previous roles at Yamaha Motor Canada Ltd. and Nissan Motor Corporation. Mark Dales holds a 1982 - 1986 Bachelor of Arts in Economics @ University of Waterloo. With a robust skill set that includes Leadership, Product Marketing, Team Building, Sales Process, Vehicles and more. Mark Dales has 1 emails on RocketReach.
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