Mark Coy Location
- Liverpool, GB
Mark Coy Work
- 2020 - now Contract Manager @
- 2018 - 2020 Operations Support Manager @
- 2015 - 2018 Customer Service Manager @
- 2012 - 2018 Service Delivery Manager @
- 1999 - 2012 Service Delivery Manager @
- 1999 - 2015 Service Delivery Manager @
Mark Coy Education
- University of Lancashire
Bachelor’s Degree (Management & Organisational Studies)
Mark Coy Skills
- Contact Centers
- Call Centers
- Transition Management
- Outsourcing
- Service Delivery
- BPO
- Team Management
- Business Process Improvement
- Offshoring
- Management
- Performance Management
- Stakeholder Management
- Change Management
- Customer Experience
- Business Transformation
- Project Delivery
- Sales
- Troubleshooting
- Microsoft Word
- Microsoft Excel
- Technical Support
Mark Coy Summary
- Mark Coy, based in Liverpool, GB, is currently a Contract Manager at Serco. Mark Coy brings experience from previous roles at Serco and Vertex Data Science. Mark Coy holds a Bachelor’s Degree in Management & Organisational Studies @ University of Lancashire. With a robust skill set that includes Contact Centers, Call Centers, Transition Management, Outsourcing, Service Delivery and more. Mark Coy has 2 emails on RocketReach.
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