Mark Coward Email
VP Global Equipment Service @ CooperSurgical
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Mark Coward Location
- United Kingdom
Mark Coward Work
- VP Global Equipment Service @ (January 2022 - Present)
- Vice President Global Service Operations and TSIA advisory board member Field Services @ (December 2016 - January 2022)
- EMEA Service Support Director @ (May 2014 - November 2016)
- Technical Services Director @ (July 2007 - November 2014)
- Technical Product Support Manager @ (January 1994 - January 2007)
- Test Engineer @ Phillips Medical Systems (January 1993 - January 1994)
- Systems Engineering @ Redifon Ltd (January 1986 - January 1993)
Mark Coward Skills
- Cross-functional Team Leadership
- Customer Service
- Engineering Management
- Field Service
- Management
- Medical Devices
- Product Management
- Semiconductors
- Team Management
- Technical Support
- Testing
- Product Development
- Medical Imaging
- Troubleshooting
- Process Improvement
- Project Management
- Manufacturing
- Engineering
- Continuous Improvement
- Product Launch
- Change Management
- ACD
- Salesforce.com
- IVR
- Business Analysis
- Customer Satisfaction
- Customer Support
- Service Desk
- Customer Service Management
- Service Management
- KPI Dashboards
- KPI Reports
- KPI Implementation
- Lean
- Strategic Leadership
- Electronics
- Program Management
- DICOM
- Business Process Improvement
- Service Delivery
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Strategy
- Customer Experience
- Customer Service Training
- Customer Service Operations
- ERP Software
- Cross Functional Team
- Support
- Cross Functional Team Leadership
Mark Coward Summary
- Mark Coward, based in United Kingdom, is currently a VP Global Equipment Service at CooperSurgical. Mark Coward brings experience from previous roles at Elekta and Applied Materials. With a robust skill set that includes Cross-functional Team Leadership, Customer Service, Engineering Management, Field Service, Management and more. Mark Coward has 2 emails on RocketReach.
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