Mark Cowan Email & Phone Number
Vice President, Customer Care
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Mark Cowan Location
- Dublin, CA, US
Mark Cowan Work
- 2016 -now Vice President, Customer Care @ Carl Zeiss Meditec
- 2010 -2016 Director, Customer Services -Americas @
- 2008 -2010 Director – Global Technical Services @ Abbott Medical Optics (Formerly Advanced Medical Optics (AMO))
- 2006 -2008 Director – Global Field Operations @
- 1999 -2006 Director – Field Operations Americas @ Advanced Medical Optics (Formerly VISX)
- 1997 -1999 Manager, Field Service-Western Region @
- 1995 -1997 Supervisor - Field Service - Western Region @
- 1994 -1995 Technical Support Engineer @
- 1992 -1994 Field Service Engineer @
- 1989 -1991 Sr. Field Service Engineer @ XMR
- 1988 -1989 Field Service Engineer @ Canon
- 1986 -1988 Field Technician @ Apogee Robotics
Mark Cowan Education
- Red Rocks Community College
Associate of Arts and Sciences (A.A.S.) (Electronic Digital Technologies)
1984-1985
Mark Cowan Skills
- Account Management
- Biomedical Engineering
- Biotechnology
- Business Strategy
- CAPA
- Capital Equipment
- Cross-functional Team Leadership
- Customer Service
- Design Control
- FDA
- Field Service
- GMP
- Hardware Diagnostics
- Healthcare
- ISO 13485
- Management
- Leadership
- Manufacturing
- Market Development
- Medical Devices
- New Business Development
- Ophthalmology
- Pharmaceutical Industry
- Process Improvement
- Product Development
- Product Launch
- Project Management
- Quality Assurance
- Quality System
- R
- Sales
- Sales Management
- Sales Operations
- Software Documentation
- Start-ups
- Strategic Planning
- Team Leadership
- Team Building
- Troubleshooting
- Training
- Validation
- Development
- Start Ups
- Networking
- Escalation
- Engineers
- Escalation Process
- Support
- Cross Functional Team Leadership
- Technical Support
- Services
Mark Cowan Summary
- Mark Cowan, based in Dublin, CA, US, is currently a Vice President, Customer Care at Carl Zeiss Meditec. Mark Cowan brings experience from previous roles at Abbott Medical Optics, Abbott Medical Optics (Formerly Advanced Medical Optics (AMO)), Advanced Medical Optics and Advanced Medical Optics (Formerly VISX). Mark Cowan holds a 1984 - 1985 Associate of Arts and Sciences (A.A.S.) in Electronic Digital Technologies @ Red Rocks Community College. With a robust skill set that includes Account Management, Biomedical Engineering, Biotechnology, Business Strategy, CAPA and more. Mark Cowan has 1 emails on RocketReach.
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