Mark Cowan Email & Phone Number
Vice President, Customer Care
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Mark Cowan Location
- Dublin, CA, US
Mark Cowan Work
- Vice President, Customer Care @ Carl Zeiss Meditec (December 2016 - Present)
- Director, Customer Services -Americas @ (January 2010 - December 2016)
- Director – Global Technical Services @ Abbott Medical Optics (Formerly Advanced Medical Optics (AMO)) (January 2008 - January 2010)
- Director – Global Field Operations @ (January 2006 - January 2008)
- Director – Field Operations Americas @ Advanced Medical Optics (Formerly VISX) (January 1999 - January 2006)
- Manager, Field Service-Western Region @ (January 1997 - January 1999)
- Supervisor - Field Service - Western Region @ (January 1995 - January 1997)
- Technical Support Engineer @ (January 1994 - January 1995)
- Field Service Engineer @ (January 1992 - January 1994)
- Sr. Field Service Engineer @ XMR (January 1989 - January 1991)
- Field Service Engineer @ Canon (January 1988 - January 1989)
- Field Technician @ Apogee Robotics (January 1986 - January 1988)
Mark Cowan Education
- Red Rocks Community College
Associate of Arts and Sciences (A.A.S.) (Electronic Digital Technologies)
1984-1985
Mark Cowan Skills
- Account Management
- Biomedical Engineering
- Biotechnology
- Business Strategy
- CAPA
- Capital Equipment
- Cross-functional Team Leadership
- Customer Service
- Design Control
- FDA
- Field Service
- GMP
- Hardware Diagnostics
- Healthcare
- ISO 13485
- Management
- Leadership
- Manufacturing
- Market Development
- Medical Devices
- New Business Development
- Ophthalmology
- Pharmaceutical Industry
- Process Improvement
- Product Development
- Product Launch
- Project Management
- Quality Assurance
- Quality System
- R
- Sales
- Sales Management
- Sales Operations
- Software Documentation
- Start-ups
- Strategic Planning
- Team Leadership
- Team Building
- Troubleshooting
- Training
- Validation
- Development
- Start Ups
- Networking
- Escalation
- Engineers
- Escalation Process
- Support
- Cross Functional Team Leadership
- Technical Support
- Services
Mark Cowan Summary
- Mark Cowan, based in Dublin, CA, US, is currently a Vice President, Customer Care at Carl Zeiss Meditec. Mark Cowan brings experience from previous roles at Abbott Medical Optics, Abbott Medical Optics (Formerly Advanced Medical Optics (AMO)), Advanced Medical Optics and Advanced Medical Optics (Formerly VISX). Mark Cowan holds a 1984 - 1985 Associate of Arts and Sciences (A.A.S.) in Electronic Digital Technologies @ Red Rocks Community College. With a robust skill set that includes Account Management, Biomedical Engineering, Biotechnology, Business Strategy, CAPA and more. Mark Cowan has 1 emails on RocketReach.
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