2015 -
2019 Consultant Systems Engineer (Incident Management) @
2009 -
2015 Incident Manager @
2007 -
2009 Service Desk @
2005 -
2007 Service Desk @
2004 -
2005 Database Analyst @
Mark Chell Education
Edward Orme High School 1975
-
1980
Mark Chell Skills
ITIL Certified
ECDL
ECDL Certification
Service Desk
Service Management
Sla
IT Service Management
Incident Management
Managed Services
Service Improvement
Outsourcing
ITIL
Service Delivery
ITIL v3 Foundations Certified
IT Management
IT Outsourcing
IT Operations
Data Center
Project Delivery
Transition Management
CRM
Management
Infrastructure
PRINCE2
HP
Service Level Agreements
Active Directory
Disaster Recovery
Citrix
Service-Level Agreements (SLA)
Microsoft SQL Server
Java
Microsoft Excel
Service Level Agreements Sla
Databases
Mark Chell Summary
Mark Chell, based in Stoke-on-Trent, England, GB, is currently a Service Desk Specialist at OWNESS SOLUTIONS LIMITED. Mark Chell brings experience from previous roles at Water Plus Business, Bank of America Merrill Lynch and Atos. Mark Chell holds a 1975 - 1980 Edward Orme High School. With a robust skill set that includes ITIL Certified, ECDL, ECDL Certification, Service Desk, Service Management and more. Mark Chell has 1 emails and 1 mobile phone numbers on RocketReach.
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