Mark Cert Email & Phone Number
Customer Experience Oversight Manager @ Santander Consumer (UK) plc
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Mark Cert Work
- Customer Experience Oversight Manager @ (May 2026 - Present)
- Communication Governance and Insights Manager @ (June 2025 - April 2026)
- Owner @ (September 2024 - May 2026)
- Customer Insight Specialist @ (June 2022 - August 2024)
- Senior Marketing Executive @ (September 2020 - June 2022)
- Customer Insight Specialist @ (January 2020 - September 2020)
- Senior Marketing Executive @ (September 2017 - December 2019)
- Marketing Executive @ (March 2016 - September 2017)
- Media and Marketing Officer @ (March 2014 - March 2016)
- Customer Interaction Associate @ (October 2013 - March 2014)
- Newsdesk Assistant @ (April 2013 - October 2013)
- Marketing Administrator @ (October 2012 - April 2013)
- Freelancer @ (March 2013 - March 2013)
- Freelancer and Sports intern @ (April 2012 - February 2013)
- Live blogger and quiz compiler @ MSN (October 2012 - October 2012)
- Article Contributor @ Chichester Observer (July 2010 - June 2012)
- Columnist @ Pompey-fans.com (August 2009 - June 2012)
- Customer Service Associate @ (June 2007 - September 2011)
- Writer and Administrator @ FansOnline (August 2008 - September 2010)
- Sales Assistant @ (June 2006 - June 2007)
- Matchday programme contributor @ (July 2005 - August 2006)
Mark Cert Education
- The CX Academy
Professional Certificate in CX (Customer Experience)
2024-2024 - Bournemouth University
BA Hons Multi-Media Journalism (Part of student media including sports editor of the student newspaper 'The Wire' and several sports articles written for 'Nerve Magazine', including an interview with former England Rugby Union international Austin Healey)
2008-2012 - Bournemouth University
Certificate of Higher Education (Scriptwriting for Film & Television)
2008-2009 - St Vincent College
A Levels (English Language (A), Film Studies (A), Media Studies (B) & 2x Media City & Guild Level 3 Diplomas)
2006-2008
Mark Cert Skills
- Writing
- Producing
- Football
- Shorthand
- Adobe Audition
- Social Media
- Video Production
- Publications
- Customer Communication
- Media Law
- Proofreading
- Sports
- Presenter
- Magazines
- Radio Production
- Final Cut Express
- Press Releases
- Media Relations
- Blogging
- Data Analysis
- Feature Articles
- Video Editing
- Burli
- Editorial
- New Media
- Case Studies
- ENPS
- Marketing
- Broadcast
- Scriptwriter
- Editing
- Interviews
- CMS
- Sports Writing
- Journalism
- Online Journalism
- Radio
- Breaking News
- Film
- Final Cut Pro
- News Writing
- Commentator
- Staff Incentives
- Research
- Television
- Marketing Strategy
- Adobe Creative Suite
- Copywriting
- Broadcast Journalism
- Television Production
- Copy Editing
- Radio Broadcasting
- Media Production
- Newspapers
- InDesign
- Multimedia
- Campaign Monitor
- Email Campaigning
- Brand Awareness
- Finance
- Adobe Photoshop
- HTML
- Creative Content Production
- Event Management
- Google Analytics
- Email Marketing
Mark Cert Summary
- Mark Cert, is currently a Customer Experience Oversight Manager at Santander Consumer (UK) plc. Mark Cert brings experience from previous roles at Santander Consumer (UK) plc, Evosa, Moneybarn and Your Mortgage People. Mark Cert holds a 2024 - 2024 Professional Certificate in CX in Customer Experience @ The CX Academy. With a robust skill set that includes Writing, Producing, Football, Shorthand, Adobe Audition and more. Mark Cert has 2 emails on RocketReach.
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