Mark Causer Email & Phone Number
Major Incident Manager @ Serco
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Mark Causer Location
- Birmingham, GB
Mark Causer Work
- Major Incident Manager @ (December 2024 - Present)
- Critical Reliability Supervisor - Major Incident and Problem @ (August 2019 - December 2024)
- Global Major Incident Manager @ TNT Express ICS (July 2018 - August 2019)
- Service Desk Team Leader @ TNT Express ICS (May 2015 - July 2018)
- Service Support Manager @ (July 2014 - May 2015)
- Deputy Service Support Manager @ (May 2013 - July 2014)
- Technical Analyst @ (March 2006 - May 2013)
- Technical Support Advisor @ Rock Group PLC (January 2004 - March 2006)
- Technical Coordinator @ Multivision Computers (June 2001 - January 2004)
- Inn Team Leader @ Bass Leisure Retail - Toby Carver, Sutton Park (January 1998 - January 2000)
Mark Causer Education
- Plantsbrook School 1991-1997
Mark Causer Skills
- Unix
- Unix Operating Systems
- Linux
- Windows
- Lotus Notes
- Networking
- ITIL Certified
- HP Service Desk
- Service Desk Management
- Service Desk
- ITIL
- ITIL v3 Foundations Certified
- Windows 7
- IT Service Management
- Incident Management
- Technical Support
- Change Management
- Management
- Process Improvement
- Service Delivery
- Team Leadership
- SLA
- Infrastructure
- Analysts
Mark Causer Summary
- Mark Causer, based in Birmingham, GB, is currently a Major Incident Manager at Serco. Mark Causer brings experience from previous roles at FedEx Express, TNT Express ICS and TNT Express. Mark Causer holds a 1991 - 1997 Plantsbrook School. With a robust skill set that includes Unix, Unix Operating Systems, Linux, Windows, Lotus Notes and more. Mark Causer has 4 emails and 2 mobile phone numbers on RocketReach.
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Dave Faupel
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Michael Heron
CFO (Interim) UK and Europe at Serco
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