Mark Causer Email & Phone Number
Major Incident Manager @ Serco
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Mark Causer Location
- Birmingham, GB
Mark Causer Work
- 2024 -now Major Incident Manager @
- 2019 -2024 Critical Reliability Supervisor - Major Incident and Problem @
- 2018 -2019 Global Major Incident Manager @ TNT Express ICS
- 2015 -2018 Service Desk Team Leader @ TNT Express ICS
- 2014 -2015 Service Support Manager @
- 2013 -2014 Deputy Service Support Manager @
- 2006 -2013 Technical Analyst @
- 2004 -2006 Technical Support Advisor @ Rock Group PLC
- 2001 -2004 Technical Coordinator @ Multivision Computers
- 1998 -2000 Inn Team Leader @ Bass Leisure Retail - Toby Carver, Sutton Park
Mark Causer Education
- Plantsbrook School 1991-1997
Mark Causer Skills
- Unix
- Unix Operating Systems
- Linux
- Windows
- Lotus Notes
- Networking
- ITIL Certified
- HP Service Desk
- Service Desk Management
- Service Desk
- ITIL
- ITIL v3 Foundations Certified
- Windows 7
- IT Service Management
- Incident Management
- Technical Support
- Change Management
- Management
- Process Improvement
- Service Delivery
- Team Leadership
- SLA
- Infrastructure
- Analysts
Mark Causer Summary
- Mark Causer, based in Birmingham, GB, is currently a Major Incident Manager at Serco. Mark Causer brings experience from previous roles at FedEx Express, TNT Express ICS and TNT Express. Mark Causer holds a 1991 - 1997 Plantsbrook School. With a robust skill set that includes Unix, Unix Operating Systems, Linux, Windows, Lotus Notes and more. Mark Causer has 4 emails and 2 mobile phone numbers on RocketReach.
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