Mark Cater Email
Service Operations Manager @ Rackspace, the #1 managed cloud company
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Mark Cater Location
- London, GB
Mark Cater Work
- 2016 -now Service Operations Manager @
- 2017 -now Service Operations Manager @
- 2016 -now Major Incident and Problem Manager @
- 2006 -now Incident and Service Manager @ CPA
- 2006 -now Incident and Service Manager @
- 2007 -2016 Service Delivery Manager @
- 2006 -2007 Major Incident Manager @
- 2007 -2016 Service and Incident Manager @ Computer Patent Annuities
- 2000 -2004 Desktop Support Analyst @
Mark Cater Education
- William Gladstone High School
Mark Cater Skills
- ITIL V3 Foundation
- ITIL Intermediate - Operational Support & Analysis
- Operational Support
- ITIL
- Service Improvement
- Service Management
- Service Delivery
- Problem Management
- Managed Services
- Sla
- Service Desk
- Change Management
- ITIL v3 Foundations Certified
- IT Service Management
- Incident Management
- Technical Support
- Outsourcing
- ITIL Certified
- IT Operations
- Project Delivery
- IT Outsourcing
- Stakeholder Management
- Service-Level Agreements (SLA)
- Leadership
- Operational Support And Analysis
- Process Improvement
- Microsoft Office
- Itil Intermediate
- Service Level Agreements Sla
- Service Level Agreements
Mark Cater Summary
- Mark Cater, based in London, GB, is currently a Service Operations Manager at Rackspace. Mark Cater brings experience from previous roles at Rackspace and CPA. Mark Cater holds a William Gladstone High School. With a robust skill set that includes ITIL V3 Foundation, ITIL Intermediate - Operational Support & Analysis, Operational Support, ITIL, Service Improvement and more. Mark Cater has 2 emails on RocketReach.
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