2010 -2011 Business Manager to Bank Executive, Retail Banking @
2010 -2010 Lean Manager, Retail Banking @
2009 -2010 Contact Centre Manager, Payments @
2008 -2009 Senior Change Analyst, Payments @
2007 -2008 Retail Operations Manager @ Phones4u
2006 -2007 Contact Centre Manager @ Phones4u
2005 -2006 Retention Advisor @ Phones 4u
2005 -2005 Telemarketing Advisor @ Phones 4u
Mark Burrows Education
King's College London
BSc (Anatomy, Cell and Human Biology)
2000-2003
Stonyhurst College 1995-2000
Mark Burrows Skills
Recruiting
Retail
Customer Service
Stakeholder Management
Change Management
Project Delivery
Business Analysis
Team Management
ITIL
PRINCE2
Performance Management
Business Transformation
Customer Experience
Business Process Improvement
Banking
IT Strategy
Project Planning
Project Management
Leadership
Outsourcing
Risk Management
Strategic Planning
Management
Financial Services
Retail Banking
Governance
Project Portfolio Management
Sales
Team Leadership
Coaching
Program Management
Process Improvement
Integration
Strategy
Business Process
Operations Management
Business Development
Performance
Communications
Finance
Microsoft Excel
Cost Reduction
Mark Burrows Summary
Mark Burrows, based in London, GB, is currently a Apple Pay Business Development for Northern Europe, Fintech and Payments at Apple. Mark Burrows brings experience from previous roles at Pollinate International, Tyl by NatWest, Aviva and Accenture. Mark Burrows holds a 2000 - 2003 BSc in Anatomy, Cell and Human Biology @ King's College London. With a robust skill set that includes Recruiting, Retail, Customer Service, Stakeholder Management, Change Management and more. Mark Burrows has 2 emails on RocketReach.
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