Mark Burrage Email & Phone Number
Senior Vice President - Head of PenFed Home Product and Strategy
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Mark Burrage Location
- San Antonio, TX, US
Mark Burrage Work
- Senior Vice President - Head of PenFed Home Product and Strategy @ PenFed Credit Union (October 2024 - Present)
- Owner and Senior Consultant @ (October 2023 - October 2024)
- Head of Real Estate Product Management and President - Residential Real Estate Services @ (April 2015 - October 2023)
- Head of Home Experience and Advice @ (August 2013 - April 2015)
- Head of Mortgage Retail and Digital Channel @ (November 2011 - July 2013)
- Director - Call Center Operations @ TSS (August 2009 - November 2011)
- VP - Mortgage Banking Director - Direct Lending @ (January 2007 - December 2008)
- VP - Division Manager - Mortgage Consumer Direct @ (April 2005 - January 2007)
- AVP - Retail Mortgage Operations @ (September 1997 - April 2005)
Mark Burrage Education
- Thomas Edison State University
Business Administration and Management (General)
- Stanford University
Executive Education - Design Thinking
2017 - Consumer Bankers Association Executive Banking School
- Champions School of Real Estate
Real Estate Sales
2009
Mark Burrage Skills
- Banking
- Call Center
- Call Centers
- Coaching
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Direct Sales
- Employee Engagement
- Executive Advisory
- Executive Leadership
- Executive Management
- Finance
- Internet Banking
- Key Performance Indicators
- Lead Generation
- Leadership
- Leadership Development
- Loan Origination
- Loan Servicing
- Loans
- Management
- Marketing Strategy
- Mortgage Banking
- Mortgage Lending
- Negotiation
- Operations Management
- Organizational Effectiveness
- Performance Management
- Portfolio Management
- Problem Solving
- Process Improvement
- Product Development
- Sales
- Sales Management
- Sales Operations
- Sales Presentations
- Start-ups
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Time Management
- Training
- Underwriting
- Vendor Management
- Public Speaking
- Start Ups
- Mortgage
- Credit
- Originations
- Development
- Social Media
Mark Burrage Summary
- Mark Burrage, based in San Antonio, TX, US, is currently a Senior Vice President - Head of PenFed Home Product and Strategy at PenFed Credit Union. Mark Burrage brings experience from previous roles at Burrage Consulting LLC, USAA and Security Service Federal Credit Union. Mark Burrage holds a Business Administration and Management in General @ Thomas Edison State University. With a robust skill set that includes Banking, Call Center, Call Centers, Coaching, Customer Experience and more. Mark Burrage has 3 emails and 5 mobile phone numbers on RocketReach.
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