Mark Burke Email
Service Delivery Manager - EMEA @ ProofID
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Mark Burke Location
- United Kingdom
Mark Burke Work
- 2024 -now Service Delivery Manager - EMEA @
- 2022 -2024 Global Service Governance Director @
- 2021 -2022 Director, Customer Success @
- 2019 -2021 Director, PMO @
- 2017 -2019 Director, Customer Success @
- 2016 -2017 sabbatical @ .
- 2014 -2016 Head of Service @ Elite telecom
- 2009 -2014 Customer Service Manager @ Elite Telecom
- 2007 -2009 Service Delivery Support Manager @ THUS, a Cable&Wireless business
- 2006 -2007 Customer Service Manager @ Your Communications
- 2002 -2006 Order Management Team Leader @ Your Communications
- 2000 -2002 Analyst @ ntl
- 1998 -2000 Sales Support team leader @ first contact
Mark Burke Education
- Lancaster College 1997-1998
Mark Burke Skills
- Business Process Improvement
- Leadership
- Service Delivery
- Sales Operations
- Customer Service
- Call Centers
- Telecommunications
- Customer Experience
- Managed Services
- VoIP
- Contact Centers
- Unified Communications
- Telephony
- IVR
- MPLS
- Account Management
- Call Center
- Cloud Computing
- New Business Development
- Stakeholder Management
- Program Management
- Strategy
- Public Speaking
- Management
- Strategic Planning
Mark Burke Summary
- Mark Burke, based in United Kingdom, is currently a Service Delivery Manager - EMEA at ProofID. Mark Burke brings experience from previous roles at ProofID. Mark Burke holds a 1997 - 1998 Lancaster College. With a robust skill set that includes Business Process Improvement, Leadership, Service Delivery, Sales Operations, Customer Service and more. Mark Burke has 3 emails on RocketReach.
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