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Mark Burch Work
2021 -now Test Analyst @
2021 -now Test Analyst @
2019 -2020 Software Tester @
2018 -2020 Small Business Owner @ Caravanilla
2013 -2020 Small Business Owner @ Splitty Wedding Hire
2006 -2018 Membership Operations System Analyst @
2006 -2009 Contact Centre Team Leader @
2000 -2006 Cashpoint and ATM engineer @
1989 -2000 Customer services and Cashier @
Mark Burch Education
City of Portsmouth Boys School
Mark Burch Skills
Call Center
Contact Centers
Business Analysis
Service Delivery
Siebel
User Acceptance Testing
Customer Retention
SQL
Team Leadership
Microsoft Office
Microsoft Excel
Microsoft Word
Notepad++
WinSCP
SoapUI
Putty
Coaching
Customer Service
Insurance
Project Delivery
Call Centers
Training
Analysis
Business Process
Testing
Incident Management
Test Planning
Software Testing
Customer Relationship Management (CRM)
System Testing
Databases
Functional Testing
Customer Experience
Problem Solving
Communication
Organization Skills
Enterprise Resource Planning (ERP)
Microsoft Dynamics NAV
Teamwork
Data Analysis
Mark Burch Summary
Mark Burch, is currently a Test Analyst at TotalAV. Mark Burch brings experience from previous roles at Protected.net, Ingenica Solutions, Caravanilla and Splitty Wedding Hire. Mark Burch holds a City of Portsmouth Boys School. With a robust skill set that includes Call Center, Contact Centers, Business Analysis, Service Delivery, Siebel and more. Mark Burch has 3 emails and 1 mobile phone numbers on RocketReach.
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