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Mark Burch Work
Test Analyst @ (March 2021 - Present)
Test Analyst @ (March 2021 - Present)
Software Tester @ (March 2019 - October 2020)
Small Business Owner @ Caravanilla (March 2018 - September 2020)
Small Business Owner @ Splitty Wedding Hire (March 2013 - September 2020)
Membership Operations System Analyst @ (November 2006 - March 2018)
Contact Centre Team Leader @ (November 2006 - November 2009)
Cashpoint and ATM engineer @ (June 2000 - October 2006)
Customer services and Cashier @ (September 1989 - June 2000)
Mark Burch Education
City of Portsmouth Boys School
Mark Burch Skills
Call Center
Contact Centers
Business Analysis
Service Delivery
Siebel
User Acceptance Testing
Customer Retention
SQL
Team Leadership
Microsoft Office
Microsoft Excel
Microsoft Word
Notepad++
WinSCP
SoapUI
Putty
Coaching
Customer Service
Insurance
Project Delivery
Call Centers
Training
Analysis
Business Process
Testing
Incident Management
Test Planning
Software Testing
Customer Relationship Management (CRM)
System Testing
Databases
Functional Testing
Customer Experience
Problem Solving
Communication
Organization Skills
Enterprise Resource Planning (ERP)
Microsoft Dynamics NAV
Teamwork
Data Analysis
Mark Burch Summary
Mark Burch, is currently a Test Analyst at TotalAV. Mark Burch brings experience from previous roles at Protected.net, Ingenica Solutions, Caravanilla and Splitty Wedding Hire. Mark Burch holds a City of Portsmouth Boys School. With a robust skill set that includes Call Center, Contact Centers, Business Analysis, Service Delivery, Siebel and more. Mark Burch has 3 emails and 1 mobile phone numbers on RocketReach.
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