Mark Brody Email & Phone Number
Licensed Mastermind Group Facilitator @ Ambition In Motion
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Mark Brody Location
- Round Rock, TX, US
Mark Brody Work
- Licensed Mastermind Group Facilitator @ (September 2025 - Present)
- Director of Contact Center Programs @ (January 2022 - Present)
- Certified Evaluator - Customer Service Practice @ (September 2019 - Present)
- CEO and President @ Brohawk Solutions, LLC (August 2018 - Present)
- President @ (August 2018 - Present)
- Board Member @ (January 2010 - Present)
- South Central Chapter Board Member @ Professional Association for Customer Engagement (PACE) (November 2017 - September 2019)
- Director Of Business Development @ (November 2017 - August 2018)
- Director of Operations @ All-Calls Call Centers (October 2015 - October 2017)
- Director of Operations - HigherEDGE (TG) @ TG (March 2008 - August 2015)
- Unit Manager - Front End Collections @ (September 2006 - March 2008)
- PT Sports Desk @ (August 2002 - March 2008)
- Collections Manager @ (January 2004 - January 2006)
- Collections Supervisor @ (January 2000 - January 2004)
- Inbound Call Center Manager @ TCIM Services (January 1999 - January 2000)
- Director of Performing Operations @ (January 1998 - January 1999)
- Collections Manager @ Calmco (January 1997 - January 1999)
- Collections and Customer Service Supervisor @ (January 1990 - January 1997)
Mark Brody Education
- The University of Kansas
B.A. (History)
1987-1992 - Nashua High 1984-1987
- Southern New Hampshire University
Mark Brody Skills
- Account Management
- Business Analysis
- Business Development
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Collections
- Communication Skills
- Contact Center Management
- Credit
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Analysis
- Debt Collections
- Default Managment
- Delinquency Management
- Employee Training
- Executive Management
- Financial Services
- Leadership
- Leadership Development
- Management
- Marketing
- Operations Management
- Policy
- Predictive Dialers
- Process Improvement
- Program Management
- Recruiting
- Relationship Building
- Relationship Management
- Risk Management
- Sales
- Salesforce.com
- Situational Leadership
- Strategic Planning
- Strategic Thinking
- Strategy
- Student Loans
- Team Building
- Team Leadership
- Time Management
- Training
- Vendor Management
- Writing
Mark Brody Summary
- Mark Brody, based in Round Rock, TX, US, is currently a Licensed Mastermind Group Facilitator at Ambition In Motion. Mark Brody brings experience from previous roles at TrachMar, LLC, J.D. Power, Brohawk Solutions, LLC and Austin Contact Center Alliance. Mark Brody holds a 1987 - 1992 B.A. in History @ The University of Kansas. With a robust skill set that includes Account Management, Business Analysis, Business Development, Business Process Improvement, Business Strategy and more. Mark Brody has 4 emails and 1 mobile phone numbers on RocketReach.
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