Owner and Manager ► Leadership ♦ Project Management ♦ Client Relations ♦ Strategic Relationships @ Controlled Rain Systems (January 1980 - January 1989)
Mark Boulay Education
Creighton University
Bachelor of Science in Business Administration (BSBA) (Marketing)
1985-1988
Mark Boulay Skills
ACD
Account Management
BPO
CRM
CTI
Call Center
Call Centers
Contact Centers
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Genesys
IVR
Lead Generation
Managed Services
Outsourcing
Professional Services
RFP
SIP
SaaS
Sales & Marketing Leadership
Sales Process
Solution Selling
Telephony
Unified Communications
Vendor Management
VoIP
Workforce Management
Customer Relationship Management Crm
Business Development
Training
Customer Service
Sales And Marketing Leadership
Public Relations
Microsoft Excel
Leadership Development
Marketing Strategy
Customer Relationship Management
Mark Boulay Summary
Mark Boulay, based in Omaha, NE, US, is currently a Vice President Enterprise Sales at Rightfiber. Mark Boulay brings experience from previous roles at West Corporation, Complete Nutrition, OMNIUM Worldwide and AT&T. Mark Boulay holds a 1985 - 1988 Bachelor of Science in Business Administration (BSBA) in Marketing @ Creighton University. With a robust skill set that includes ACD, Account Management, BPO, CRM, CTI and more. Mark Boulay has 2 emails and 6 mobile phone numbers on RocketReach.
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