1980 -1989 Owner and Manager ► Leadership ♦ Project Management ♦ Client Relations ♦ Strategic Relationships @ Controlled Rain Systems
Mark Boulay Education
Creighton University
Bachelor of Science in Business Administration (BSBA) (Marketing)
1985-1988
Mark Boulay Skills
IVR
CTI
Contact Centers
Genesys
Call Center
ACD
Telephony
Unified Communications
Customer Experience
SaaS
VoIP
RFP
SIP
Vendor Management
Call Centers
Account Management
Outsourcing
Professional Services
Customer Retention
Customer Satisfaction
Lead Generation
Workforce Management
Sales Process
BPO
Managed Services
CRM
Solution Selling
Sales & Marketing Leadership
Customer Relationship Management Crm
Business Development
Training
Customer Service
Sales And Marketing Leadership
Public Relations
Microsoft Excel
Leadership Development
Marketing Strategy
Customer Relationship Management
Mark Boulay Summary
Mark Boulay, based in Omaha, NE, US, is currently a Vice President Enterprise Sales at Great Plains Communications. Mark Boulay brings experience from previous roles at West Corporation, Complete Nutrition, OMNIUM Worldwide and AT&T. Mark Boulay holds a 1985 - 1988 Bachelor of Science in Business Administration (BSBA) in Marketing @ Creighton University. With a robust skill set that includes IVR, CTI, Contact Centers, Genesys, Call Center and more. Mark Boulay has 3 emails and 3 mobile phone numbers on RocketReach.
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