Mark Boon Email
Senior Service Desk Analyst @ Interactive Telecom Solutions
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Mark Boon Location
- Sydney, NSW, AU
Mark Boon Work
- Senior Service Desk Analyst @ (September 2023 - Present)
- Network Monitoring Analyst @ (May 2020 - September 2023)
- Allocation Analyst @ (September 2016 - May 2020)
- Customer Service Rep @ (January 2013 - January 2014)
- Analyst Programmer @ (August 1985 - July 2003)
Mark Boon Education
- The Northern Sydney Institute - TAFE NSW
Cert IV Programming
2014-2014 - The Northern Sydney Institute - TAFE NSW
Diploma Web development
2012-2012 - The Northern Sydney Institute - TAFE NSW
Cert IV Web Design
2011-2011
Mark Boon Skills
- Customer Experience
- Microsoft Office
- Microsoft Word
- OS X
- Customer Satisfaction
- Troubleshooting
- Call Centers
- Process Improvement
- Windows XP
- Customer Service
- C#
- Computer Hardware
- Windows 7
- Customer Support
- Technical Support
- Windows
- SQL
Mark Boon Summary
- Mark Boon, based in Sydney, NSW, AU, is currently a Senior Service Desk Analyst at ITS. Mark Boon brings experience from previous roles at Prosegur Activa, TomTom and BIG W. Mark Boon holds a 2014 - 2014 Cert IV Programming @ The Northern Sydney Institute - TAFE NSW. With a robust skill set that includes Customer Experience, Microsoft Office, Microsoft Word, OS X, Customer Satisfaction and more.
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