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Mark Bitz Location
Hyattsville, MD, US
Mark Bitz Work
Senior Support Engineer @ (February 2023 - Present)
Office Manager @ Addiction Treatment Systems, Inc. (August 2022 - December 2022)
Senior Technical Support Specialist @ (November 2020 - October 2021)
Help Desk Manager @ (June 2020 - November 2020)
Help Desk Manager @ (January 2019 - June 2020)
Senior Technical Support Specialist @ (March 2018 - January 2019)
Senior Network Engineer @ (November 2017 - March 2018)
Senior Support Engineer @ (August 2015 - November 2017)
Network Support Engineer @ (January 2015 - August 2015)
Senior Engineer @ 8-Ball Systems (March 2014 - November 2014)
Network Engineer @ (October 2013 - February 2014)
Network Engineer @ Digital Industry (March 2013 - September 2013)
Support Specialist @ (September 2011 - December 2012)
Owner and President @ Bitstream Technologies, Inc. (January 1995 - January 2000)
Mark Bitz Education
American University
Bachelor's Degree (Communications, Law, Economics, and Government)
1991-1994
Otterbein University 1990-1991
B-CC
High School Diploma
1986-1990
Mark Bitz Skills
Service Delivery
Incident Management
Customer Satisfaction
Microsoft Windows Server
Microsoft Exchange
VMware ESX
TCP/IP
DNS
HL7
Cloud Computing
Troubleshooting
Network Administration
Network Design
Network Engineering
Technical Support
Internet Protocol Suite (TCP/IP)
Domain Name System (DNS)
Information Technology
Computer Literacy
Hyper-V
IIS
Group Policy
Active Directory
Office 365
Microsoft Office
SQL
Servers
VMware
Windows Server
Operating Systems
Windows
OS X
Powershell
Microsoft 365
Microsoft Outlook
Customer Service
Management
Supervisory Skills
COTS
Mac OS
Backup Solutions
Help Desk Support
Networking
Process Improvement
Windows 10
Internet Protocol Suite Tcp/Ip
Windows 8.1
Windows XP
Hyper V
Digital Audio
Disaster Recovery
Domain Name System Dns
MIDI
Windows 7
Mac OS X Server
Strategic Planning
Windows 8
Internet Protocol Suite
Domain Name System
Mark Bitz Summary
Mark Bitz, based in Hyattsville, MD, US, is currently a Senior Support Engineer at MacLab, Inc.. Mark Bitz brings experience from previous roles at Addiction Treatment Systems, Inc., Shipshape IT and Peerless Tech Solutions. Mark Bitz holds a 1991 - 1994 Bachelor's Degree in Communications, Law, Economics, and Government @ American University. With a robust skill set that includes Service Delivery, Incident Management, Customer Satisfaction, Microsoft Windows Server, Microsoft Exchange and more. Mark Bitz has 2 emails and 3 mobile phone numbers on RocketReach.
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