Mark Berendsen Email
Head of Customer Contact Center @ ASN Bank
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Mark Berendsen Location
- Amsterdam, NH, NL
Mark Berendsen Work
- 2025 -now Head of Customer Contact Center @
- 2025 -now Interim Lead Klantcontact and Verandering @
- 2025 -2025 Interim manager Zorgdesk @
- 2020 -2025 Performancemanager Customer Service @
- 2018 -2020 Customer Service Manager @
- 2016 -2018 Customer Care Manager @
- 2015 -2016 Senior Customer Service Manager @ Rabobank Maastricht en Omstreken
- 2011 -2015 Senior Customer Service Manager @ Rabobank Parkstad Limburg
- 2009 -2011 Senior Manager Operations @
- 2009 -2009 Senior Customer Service Manager @
- 2007 -2009 Operations Manager customer service @
- 2002 -2007 Teamcoach @
- 2003 -2004 Teammanager Sales Backoffice @
- 2002 -2002 Accountmanager @ Spaar Select
- 2000 -2002 Assistant manager @
- 1999 -2000 Assistent manager @
- 1998 -1999 Restaurant Bar Manager @
- 1996 -1998 Lead Line Cook @
Mark Berendsen Education
- HBO Business Administration 2012-2017
- School for Hotel and Catering Industry 1993-1997
Mark Berendsen Skills
- People Development
- People Skills
- Change Management
- Operational Efficiency
- Building Relationships
- Coaching
- Management
- Process Management
- Customer Experience
- Contact Centers
- Customer Service
- Culture Change
- Performance Management
Mark Berendsen Summary
- Mark Berendsen, based in Amsterdam, NH, NL, is currently a Head of Customer Contact Center at ASN Bank. Mark Berendsen brings experience from previous roles at markberendsen.com, Bleds Healthcare and Rabobank. Mark Berendsen holds a 2012 - 2017 HBO Business Administration. With a robust skill set that includes People Development, People Skills, Change Management, Operational Efficiency, Building Relationships and more. Mark Berendsen has 2 emails on RocketReach.
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