Mark Berendsen Email
Head of Customer Contact Center @ ASN Bank
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Mark Berendsen Location
- Amsterdam, NH, NL
Mark Berendsen Work
- Head of Customer Contact Center @ (July 2025 - Present)
- Interim Lead Klantcontact and Verandering @ (February 2025 - Present)
- Interim manager Zorgdesk @ (February 2025 - July 2025)
- Performancemanager Customer Service @ (March 2020 - February 2025)
- Customer Service Manager @ (July 2018 - February 2020)
- Customer Care Manager @ (December 2016 - July 2018)
- Senior Customer Service Manager @ (December 2015 - December 2016)
- Senior Customer Service Manager @ (February 2011 - November 2015)
- Senior Manager Operations @ (December 2009 - January 2011)
- Senior Customer Service Manager @ (April 2009 - December 2009)
- Operations Manager customer service @ (April 2007 - April 2009)
- Teamcoach @ (December 2002 - March 2007)
- Teammanager Sales Backoffice @ (January 2003 - July 2004)
- Accountmanager @ (May 2002 - December 2002)
- Assistant manager @ (May 2000 - May 2002)
- Assistent manager @ (April 1999 - April 2000)
- Restaurant Bar Manager @ (April 1998 - April 1999)
- Lead Line Cook @ (October 1996 - April 1998)
Mark Berendsen Education
- HBO Business Administration
(Changemanagement)
2012-2017 - School for Hotel and Catering Industry
(Management)
1993-1997
Mark Berendsen Skills
- People Development
- People Skills
- Change Management
- Operational Efficiency
- Building Relationships
- Coaching
- Management
- Process Management
- Customer Experience
- Contact Centers
- Customer Service
- Culture Change
- Performance Management
Mark Berendsen Summary
- Mark Berendsen, based in Amsterdam, NH, NL, is currently a Head of Customer Contact Center at ASN Bank. Mark Berendsen brings experience from previous roles at markberendsen.com, Bleds Healthcare and Rabobank. Mark Berendsen holds a 2012 - 2017 HBO Business Administration. With a robust skill set that includes People Development, People Skills, Change Management, Operational Efficiency, Building Relationships and more. Mark Berendsen has 2 emails on RocketReach.
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