Executive Direct Channels, Personal Banking @ (May 2021 - September 2024)
Vice President, Customer Care and CX @ (September 2016 - April 2021)
Head of Customer Marketing and Digital Customer Engagement @ (May 2016 - September 2016)
Director, Digital Marketing and User Experience @ (September 2012 - May 2016)
General Manager, Digital Business @ (March 2011 - September 2012)
General Manager, SMB Product @ (October 2008 - March 2011)
Marketing Manager, Home Products and Mobile VAS @ (June 2006 - September 2008)
Management Consultant Data and Apps dev @ (November 2002 - March 2006)
Marketing Manager @ (January 2001 - October 2002)
Customer Marketing @ (January 1997 - January 2001)
Software Developer and Field Technician @ Techcomm (January 1992 - December 1996)
Mark Baylis Education
University of Southern Queensland
Master's Degree (Accounting)
2003-2007
Deakin University
Bachelor's Degree (Marketing and Economics)
1994-1996
Mark Baylis Skills
Digital Marketing
Digital User Experience
Customer Centric Design
Market Development
Product Management
Segmentation
Business Planning
Product Development
Product Marketing
Marketing
Mobile Devices
Telecommunications
Competitive Analysis
Business Strategy
CRM
Customer Relationship Management (CRM)
Leadership
Marketing Strategy
Management
Online Marketing
Strategic Partnerships
Strategy
Public Speaking
Business Development
SQL
Customer Relationship Management Crm
Customer Relationship Management
Mark Baylis Summary
Mark Baylis, based in Sydney, NSW, AU, is currently a Executive Customer Experience at NAB. Mark Baylis brings experience from previous roles at NAB and Optus. Mark Baylis holds a 2003 - 2007 Master's Degree in Accounting @ University of Southern Queensland. With a robust skill set that includes Digital Marketing, Digital User Experience, Customer Centric Design, Market Development, Product Management and more. Mark Baylis has 2 emails and 1 mobile phone numbers on RocketReach.
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