Mark Bateson Email
Network Voice Service Lead @ Yorkshire Building Society
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Mark Bateson Location
- Leeds, GB
Mark Bateson Work
- Network Voice Service Lead @ (March 2025 - Present)
- Telephony Product Owner @ (January 2022 - March 2025)
- Operations Team Leader @ (July 2013 - January 2022)
- Help to Claim Account Manager (Universal Support) @ (October 2018 - April 2019)
- Project Manager @ (November 2012 - July 2013)
- Adviceline Operations Assistant @ (November 2009 - November 2012)
- Service Delivery Analyst @ (April 2006 - November 2009)
Mark Bateson Education
- Cardinal Heenan High School 1997-2002
Mark Bateson Skills
- Stakeholder Management
- ITIL
- Data Analysis
- System Design
- System Administration
- Team Leadership
- Fault Resolution
- Workforce Management
- User Acceptance Testing
- Contact Centers
- Change Management
- Interviews
- Customer Service
- Telephony
- PRINCE2
- Governance
- Management
- Project Management
- System Testing
- Database Design
- Access Database
- Service Delivery
- Cloud Computing
- System Deployment
- Telephone Skills
- Database Administration
Mark Bateson Summary
- Mark Bateson, based in Leeds, GB, is currently a Network Voice Service Lead at Yorkshire Building Society. Mark Bateson brings experience from previous roles at Yorkshire Building Society and Citizens Advice. Mark Bateson holds a 1997 - 2002 Cardinal Heenan High School. With a robust skill set that includes Stakeholder Management, ITIL, Data Analysis, System Design, System Administration and more. Mark Bateson has 1 emails on RocketReach.
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