Mark Baines Email & Phone Number
Customer Success Executive @ Cisco
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Mark Baines Location
- Manchester, England, GB
Mark Baines Work
- 2019 -now Customer Success Executive @
- 2015 -2019 Global Director for pre-sales, Cloud and applications @
- 2013 -2014 Global Managing Director Strategic Consulting @
- 2009 -2013 Strategy and Business Development Director @
- 2007 -2009 COO Converged Communications @
- 2006 -2007 Global Head of Converged Communications @
- 2004 -2006 Head of strategic Technology ( BT Wholesale markets ) @
Mark Baines Education
- Salford Techncal College
HNC (BioChemistry and Science)
1983-1985 - Salford Technical college
(Scxience Diploma)
- Salford City College Group
(Science)
Mark Baines Skills
- Unified Communications
- Customer Experience
- UC
- Strategic Planning
- Contact Centre
- Telecommunications
- VoIP
- SIP
- Solution Selling
- Call Center
- Managed Services
- Service Management
- Cloud Computing
- Contact Centers
- Telephony
- Program Management
- Strategy
- IT Strategy
- Call Centers
- Pre-sales
- Business Intelligence
- Management
- Professional Services
- IVR
- Avaya
- Leadership
- SaaS
- Go-to-market Strategy
- CTI
- Mobile Devices
- IP
- Wireless
- Strategic Consulting
- Business Development
- Channel Partners
- Operations Management
- Avaya Technologies
- Social Media
- Sales
- Software As A Service Saas
- Voice Over Ip Voip
- Go To Market Strategy
- Internet Protocol Ip
- JavaScript
- Pre Sales
- Session Initiation Protocol Sip
- Forrester
- Consulting
- Workforce
- Market
- Channel
- Stakeholder Management
- Manchester
- Infrastructure
- Capex
- Business Value
- Fortune 500
- Organisations
- Gartner
- On Premise
- Finance
- Structure
- Return on Investment
- 50m
- Driving
- Utilities
- Symposium
- IaaS
- Theatre
- C Level
- Article
- Msn
- Design
- Revenue
- Evangelist
- Data Transformation
- Science
- Security
- UCaaS
- CRM
- Technology Solutions
- Monitors
- Source
- Business Transformation
- Strategic Partners
- Equestrian
- Networking
- Customer Satisfaction
- Strategic Initiatives
- Business Services
- Continuous Process
- Toolsets
- Voice
- Engagements
- Futures
- Media Engagement
- Internet Protocols
- Agreement
- Talent Management
- Technical Teams
- Concept Generation
- Repeatable
- Enterprise Software
- Virtual
- Unify
- Solution
- Transitioning
- Emerging Technologies
- Alcatel
- Stakeholders
- 3rd Party Relationships
- Capital
- R&d
- Hardware
- Mechanisms
- Concepts
- Information Technology
- Strategic Business
- Strategic Roadmaps
- Business Acumen
- Applications
- Communication
- Home
- Modeling
- Cost Savings
- Software Packaging
- eCRM
- OPEX
- Technical Discussions
- Business Case
- Pipelines
- Lights
- Governance
- Launching
- Service Levels
- Cultural Heritage
- Standardization
- Board Level
- IMS DB/DC
- Bts
- Encompassing
- Responsibility
- Multimedia
- Internal Audit
- Meaningful
- Roadmap
- International
- Business Units
- Cisco Technologies
- Genesys
- Track Record of Success
- Virtual Teams
- Oracle Enterprise Manager
- Collaborating
- Portfolio
- Converged Communications
- HEV
- Chambers
- Administering
- Government
- Software
- Video
- Knowledge Base
- Transformational
- Network Communications
- Hybrid Cloud
- Budgets
- Culture
- Supplier Management
- Digital Business
- Conceptual Modeling
- Delivery
- Technology Trends
- Architecture
- Transform
- Recruiting
- Mountain Biking
- Private Cloud
- Open Standards
- Big Data Analytics
- Wholesale
- Leadership Experience
- Culture Change
- Session Initiation Protocol
- Voice Over Ip
- Software as a Service
- Internet Protocol
Mark Baines Summary
- Mark Baines, based in Manchester, England, GB, is currently a Customer Success Executive at Cisco. Mark Baines brings experience from previous roles at Unify, Avaya and BT. Mark Baines holds a 1983 - 1985 HNC in BioChemistry and Science @ Salford Techncal College. With a robust skill set that includes Unified Communications, Customer Experience, UC, Strategic Planning, Contact Centre and more. Mark Baines has 2 mobile phone numbers on RocketReach.
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