Mark Baines Email & Phone Number

Customer Success Executive @ Cisco

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Mark Baines Location

Manchester, England, GB

Mark Baines Work

Customer Success Executive @ (July 2019 - Present)
Global Director for pre-sales, Cloud and applications @ (April 2015 - July 2019)
Global Managing Director Strategic Consulting @ (December 2013 - November 2014)
Strategy and Business Development Director @ (November 2009 - December 2013)
COO Converged Communications @ (February 2007 - September 2009)
Global Head of Converged Communications @ (May 2006 - February 2007)
Head of strategic Technology ( BT Wholesale markets ) @ (June 2004 - May 2006)

Mark Baines Education

Salford Techncal College
HNC (BioChemistry and Science)
1983-1985
Salford Technical college
Scxience Diploma
Salford City College Group
Science

Mark Baines Skills

Avaya
Avaya Technologies
Business Development
Business Intelligence
CTI
Call Center
Call Centers
Channel Partners
Cloud Computing
Contact Centers
Contact Centre
Customer Experience
Go-to-market Strategy
IP
IT Strategy
IVR
Internet Protocol (IP)
Leadership
Managed Services
Management
Mobile Devices
Operations Management
Pre-sales
Professional Services
Program Management
SIP
SaaS
Service Management
Session Initiation Protocol (SIP)
Software as a Service (SaaS)
Solution Selling
Strategic Consulting
Strategic Planning
Strategy
Telecommunications
Telephony
UC
Unified Communications
VoIP
Voice over IP (VoIP)
Wireless
Social Media
Sales
Software As A Service Saas
Voice Over Ip Voip
Go To Market Strategy
Internet Protocol Ip
JavaScript
Pre Sales
Session Initiation Protocol Sip
Forrester
Consulting
Workforce
Market
Channel
Stakeholder Management
Manchester
Infrastructure
Capex
Business Value
Fortune 500
Organisations
Gartner
On Premise
Finance
Structure
Return on Investment
50m
Driving
Utilities
Symposium
IaaS
Theatre
C Level
Article
Msn
Design
Revenue
Evangelist
Data Transformation
Science
Security
UCaaS
CRM
Technology Solutions
Monitors
Source
Business Transformation
Strategic Partners
Equestrian
Networking
Customer Satisfaction
Strategic Initiatives
Business Services
Continuous Process
Toolsets
Voice
Engagements
Futures
Media Engagement
Internet Protocols
Agreement
Talent Management
Technical Teams
Concept Generation
Repeatable
Enterprise Software
Virtual
Unify
Solution
Transitioning
Emerging Technologies
Alcatel
Stakeholders
3rd Party Relationships
Capital
R&d
Hardware
Mechanisms
Concepts
Information Technology
Strategic Business
Strategic Roadmaps
Business Acumen
Applications
Communication
Home
Modeling
Cost Savings
Software Packaging
eCRM
OPEX
Technical Discussions
Business Case
Pipelines
Lights
Governance
Launching
Service Levels
Cultural Heritage
Standardization
Board Level
IMS DB/DC
LinkedIn
Bts
Encompassing
Responsibility
Multimedia
Internal Audit
Meaningful
Roadmap
International
Business Units
Cisco Technologies
Genesys
Track Record of Success
Virtual Teams
Oracle Enterprise Manager
Collaborating
Portfolio
Converged Communications
HEV
Chambers
Administering
Government
Software
Video
Knowledge Base
Transformational
Network Communications
Hybrid Cloud
Budgets
Culture
Supplier Management
Digital Business
Conceptual Modeling
Delivery
Technology Trends
Architecture
Transform
Recruiting
Mountain Biking
Private Cloud
Open Standards
Big Data Analytics
Wholesale
Leadership Experience
Culture Change
Session Initiation Protocol
Voice Over Ip
Software as a Service
Internet Protocol

Mark Baines Summary

Mark Baines, based in Manchester, England, GB, is currently a Customer Success Executive at Cisco. Mark Baines brings experience from previous roles at Unify, Avaya and BT. Mark Baines holds a 1983 - 1985 HNC in BioChemistry and Science @ Salford Techncal College. With a robust skill set that includes Avaya, Avaya Technologies, Business Development, Business Intelligence, CTI and more. Mark Baines has 3 mobile phone numbers on RocketReach.