Mark Baines Location

Manchester, England, GB

Mark Baines Work

  • 2019 - now  Customer Success Executive @ Cisco
  • 2015 - 2019 Global Director for pre-sales, Cloud and applications @ Unify
  • 2013 - 2014 Global Managing Director Strategic Consulting @ Avaya
  • 2009 - 2013 Strategy and Business Development Director @ Avaya
  • 2007 - 2009 COO Converged Communications @ BT Group
  • 2006 - 2007 Global Head of Converged Communications @ BT Group
  • 2004 - 2006 Head of strategic Technology ( BT Wholesale markets ) @ BT Group

Mark Baines Education

  • Salford Techncal College

    HNC (BioChemistry and Science)

    1983 - 1985
  • Salford Technical college

    (Scxience Diploma)

  • Salford City College Group

    (Science)

Mark Baines Skills

  • Unified Communications
  • Customer Experience
  • UC
  • Strategic Planning
  • Contact Centre
  • Telecommunications
  • VoIP
  • SIP
  • Solution Selling
  • Call Center

Mark Baines Summary

Mark Baines, based in Manchester, England, GB, is currently a Customer Success Executive at Cisco. Mark Baines brings experience from previous roles at Unify, Avaya and BT. Mark Baines holds a 1983 - 1985 HNC in BioChemistry and Science @ Salford Techncal College. With a robust skill set that includes Unified Communications, Customer Experience, UC, Strategic Planning, Contact Centre and more. Mark Baines has 3 emails and 3 mobile phone numbers on RocketReach.

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