Principal Service Designer @ (October 2021 - May 2024)
Design Research Lead @ (February 2020 - October 2021)
Research Consultant @ (January 2019 - October 2021)
Service Design Consultant @ Self-employed (July 2019 - March 2020)
Service Design Lead @ (July 2014 - July 2019)
UX Researcher @ (March 2012 - July 2014)
Design Researcher @ (May 2011 - August 2011)
Design Research Intern @ (June 2010 - September 2010)
Mark Ayres Education
Brunel University of London
MSc (Integrated Product Design)
2009-2011
Leeds Beckett University
BA (Product Design)
2006-2009
Mark Ayres Skills
Artificial Intelligence (AI)
Contextual Inquiry
Customer Experience
Customer Insight
Design Research
Design Thinking
Ethnography
Experience Design
Interaction Design
Persona
Product Design
Product Management
Product Strategy
Prototyping
Research
Research Design
Service Design
Usability
Usability Testing
User Experience
User Research
User-centered Design
User Centered Design
Mark Ayres Summary
Mark Ayres, based in United Kingdom, is currently a Product Strategist (GenAI) at Boston Consulting Group (BCG). Mark Ayres brings experience from previous roles at +impact, FreeState, Collective Futures - An Experimental Design Lab and Self-employed. Mark Ayres holds a 2009 - 2011 MSc in Integrated Product Design @ Brunel University of London. With a robust skill set that includes Artificial Intelligence (AI), Contextual Inquiry, Customer Experience, Customer Insight, Design Research and more. Mark Ayres has 3 emails on RocketReach.
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