2019 -2020 Service Design Consultant @ Self-employed
2014 -2019 Service Design Lead @
2012 -2014 UX Researcher @
2011 -2011 Design Researcher @
2010 -2010 Design Research Intern @
Mark Ayres Education
Brunel University of London
MSc (Integrated Product Design)
2009-2011
Leeds Metropolitan University
BA (Product Design)
2006-2009
Mark Ayres Skills
Customer Experience
Service Design
User Experience
Persona
Usability Testing
User Centered Design
Interaction Design
Contextual Inquiry
Experience Design
Product Design
Usability
Customer Insight
Product Strategy
Design Thinking
Product Management
Ethnography
User Research
Design Research
Research
Research Design
Prototyping
Mark Ayres Summary
Mark Ayres, based in United Kingdom, is currently a Product Strategist (GenAI) at Boston Consulting Group (BCG). Mark Ayres brings experience from previous roles at ExperienceLab, FreeState, Collective Futures - An Experimental Design Lab and Self-employed. Mark Ayres holds a 2009 - 2011 MSc in Integrated Product Design @ Brunel University of London. With a robust skill set that includes Customer Experience, Service Design, User Experience, Persona, Usability Testing and more. Mark Ayres has 3 emails on RocketReach.
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