2008 -
2010 Specialist Service and Infrastructure Operations @
2003 -
2008 Lead Technician @
1999 -
2003 Feild Support Technician @ IBM
Mark Andrade Skills
ITIL
IT Service Management
Service Management
IT Management
Incident Management
IT Operations
Managed Services
Team Management
Team Leadership
Management
System Administration
Process Improvement
Project Delivery
Service Delivery
Vendor Management
Mark Andrade Summary
Mark Andrade, based in Brampton, ON, CA, is currently a Customer Success Manager at SITA. Mark Andrade brings experience from previous roles at SITA and IBM. With a robust skill set that includes ITIL, IT Service Management, Service Management, IT Management, Incident Management and more. Mark Andrade has 3 emails on RocketReach.
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