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Mark Alcantara Location
Norristown, PA, US
Mark Alcantara Work
2013 -now Credit and Administrative Manager @
2012 -2012 Senior Account Manager @
2011 -2012 Collections Supervisor @
2009 -2010 Loan Adjuster Specialist @
2009 -2010 Recovery Specialist @
2006 -2009 Loss Mitigation Account Manager @
2006 -2009 High Risk Collections Account Manager @
2006 -2009 Low Risk Collections Representative and Customer Service Representative @
2005 -2006 Customer Service Clerk II @
Mark Alcantara Education
La Salle University
Bachelor of Arts (B.A.) (Communication and Media Studies)
1999-2003
Mark Alcantara Skills
Research
Negotiation
Conflict Resolution
Team Management
A/R collections
Employee Training
Cross Functional Team Leadership
Phone Etiquette
Mentoring New Hires
Microsoft Word
Cross Functional Team
Customer Retention
Training
National Accounts
Call Centers
Collections
Accounts Receivable
Major Accounts
Teamwork
Cold Calling
Salesforce.com
Financial Analysis
Risk Management
Financial Services
Accounting
Interpersonal Skill
Team Building
Conflict Management
Customer Support
Supervisory Experience
Coaching Staff
Customer Service
Software Documentation
Forecasting
Microsoft Excel
Credit
Microsoft Office
Customer Satisfaction
Management
Mark Alcantara Summary
Mark Alcantara, based in Norristown, PA, US, is currently a Credit and Administrative Manager at Cadmet, Inc.. Mark Alcantara brings experience from previous roles at Quench USA, Inc. and Wells Fargo. Mark Alcantara holds a 1999 - 2003 Bachelor of Arts (B.A.) in Communication and Media Studies @ La Salle University. With a robust skill set that includes Research, Negotiation, Conflict Resolution, Team Management, A/R collections and more. Mark Alcantara has 1 emails and 1 mobile phone numbers on RocketReach.
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