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Mark Alcantara Location
Norristown, PA, US
Mark Alcantara Work
Credit and Administrative Manager @ (May 2013 - Present)
Senior Account Manager @ (July 2012 - December 2012)
Collections Supervisor @ (February 2011 - December 2012)
Loan Adjuster Specialist @ (April 2009 - August 2010)
Recovery Specialist @ (April 2009 - August 2010)
Loss Mitigation Account Manager @ (July 2006 - February 2009)
High Risk Collections Account Manager @ (July 2006 - February 2009)
Low Risk Collections Representative and Customer Service Representative @ (July 2006 - February 2009)
Customer Service Clerk II @ (February 2005 - March 2006)
Mark Alcantara Education
La Salle University
Bachelor of Arts (B.A.) (Communication and Media Studies)
1999-2003
Mark Alcantara Skills
Research
Negotiation
Conflict Resolution
Team Management
A/R collections
Employee Training
Cross Functional Team Leadership
Phone Etiquette
Mentoring New Hires
Microsoft Word
Cross Functional Team
Customer Retention
Training
National Accounts
Call Centers
Collections
Accounts Receivable
Major Accounts
Teamwork
Cold Calling
Salesforce.com
Financial Analysis
Risk Management
Financial Services
Accounting
Interpersonal Skill
Team Building
Conflict Management
Customer Support
Supervisory Experience
Coaching Staff
Customer Service
Software Documentation
Forecasting
Microsoft Excel
Credit
Microsoft Office
Customer Satisfaction
Management
Mark Alcantara Summary
Mark Alcantara, based in Norristown, PA, US, is currently a Credit and Administrative Manager at Cadmet, Inc.. Mark Alcantara brings experience from previous roles at Quench USA, Inc. and Wells Fargo. Mark Alcantara holds a 1999 - 2003 Bachelor of Arts (B.A.) in Communication and Media Studies @ La Salle University. With a robust skill set that includes Research, Negotiation, Conflict Resolution, Team Management, A/R collections and more. Mark Alcantara has 1 emails and 1 mobile phone numbers on RocketReach.
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