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Mark Acosta Location
Duluth, GA, US
Mark Acosta Work
ServiceNow Manager @ (January 2017 - Present)
IT Help Desk Manager (Service Desk Manager) @ (January 2015 - January 2017)
Network Administrator 1 @ (January 2013 - January 2015)
IS Coordinator and Desktop Support @ (September 2011 - February 2013)
Regional Systems Coordinator and Desktop Support @ (March 2008 - September 2011)
Director of Technology and Marketing @ Van Kirk & Sons Pools and Spas (February 2007 - March 2008)
Independent Owner and Operator @ SpinPix, Inc (June 2004 - February 2007)
Southeast Regional Systems Coordinator and Desktop Support @ (February 2000 - June 2004)
Video-Conferencing Bridge Administrator @ (July 1999 - February 2000)
Video-Conferencing Network Specialist @ (May 1997 - July 1999)
Field-Based Technician @ (January 1997 - May 1997)
Audio and Video Technician @ Boca Raton Resort and Club (June 1992 - December 1996)
Mark Acosta Education
Art Institute of Fort Lauderdale
Associate of Science (Audio Engineering)
1989-1991
Broward College
Sociology
1988-1989
Mark Acosta Skills
Active Directory
Agile Methodologies
Application Support
Basic Microsoft Windows Deployment Services (Capture and Deploy System Images)
Box
Cross-functional Team Leadership
Data Storage
Desktop Application Support
Hardware Support
Help Desk Implementation
IT Hardware Support
Image Capture
LogMeIn
MS Office
Management Information Systems (MIS)
Microsoft Exchange
Microsoft Office
Microsoft Project
Microsoft Visio
QuickBase
Remote Desktop
Remote Troubleshooting
SQL
Scrum
ServiceNow
ServiceNow Administration
ServiceNow Asset Management
ServiceNow Discovery
ServiceNow Knowledge Management
ServiceNow Palatform Management
ServiceNow Service Portal
ServiceNow Visual Task Boards
ServiceNow Workflow
Servicenow Reports and Dashboards
Smartphones
Smartsheet
Software
Software Development Life Cycle (SDLC)
Staff Training & Development
Understanding Wireless Networking Configurations
Workato
Understanding Wireless Networking Configurations
Configurations
Desktop Support
Support
Understanding Wireless Networking
Mri Residential Management Software
Yardi Voyager
Web Help Desk
Rackspace
Knowledge of Sql Querying
Technician
Basic Microsoft Windows Deployment Services
Mark Acosta Summary
Mark Acosta, based in Duluth, GA, US, is currently a ServiceNow Manager at Capstone Logistics, LLC. Mark Acosta brings experience from previous roles at Capstone Logistics, LLC, JMG Realty and Lincoln Property Company. Mark Acosta holds a 1989 - 1991 Associate of Science in Audio Engineering @ Art Institute of Fort Lauderdale. With a robust skill set that includes Active Directory, Agile Methodologies, Application Support, Basic Microsoft Windows Deployment Services (Capture and Deploy System Images), Box and more. Mark Acosta has 2 emails and 1 mobile phone numbers on RocketReach.
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