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Marjaque John-Baptiste Location
United Kingdom
Marjaque John-Baptiste Work
Senior Information Technology Engineer @ (September 2026 - Present)
Proactive Systems Engineer @ (April 2022 - September 2026)
Field Support Engineer @ (July 2019 - May 2022)
Remote Support Engineer @ SynergyPlus - part of the SynergyGroup of companies (November 2018 - July 2019)
Information Technology Support Specialist @ (May 2018 - November 2018)
Information Technology Support Technician @ (May 2017 - May 2018)
Senior System Support Engineer @ (February 2017 - May 2017)
Server Build Technician @ (December 2016 - February 2017)
Network Engineer @ (August 2015 - September 2016)
Customer Service Representative @ (February 2012 - September 2015)
Information Technology Support Technician @ St Paul's and All Hallows C of E Primary School (September 2010 - October 2011)
Marjaque John-Baptiste Education
Birkbeck, University of London
Diploma of Education (Computer Science)
2017-2019
The Open University
Bachelor's degree (Cyber Security)
2024
Marjaque John-Baptiste Skills
2nd Line IT Support
Active Directory
Artificial Intelligence (AI)
Business Strategy
Cisco Networking
Citrix Products
Community Outreach
Computer Hardware Troubleshooting
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
Cyber Essentials Assessor
Cyber Risk Management
Desk Top Support
Desktop Support
Digital Marketing
Draytek
E-commerce
Field Service Engineering
Graphic Design
HTML
IT Hardware Support
Information Technology Infrastructure
Jamf
JavaScript
KPI Implementation
KPI Reporting
Leadership
Linux
Management
Microsoft Azure
Microsoft Endpoint Configuration Manager
Microsoft Intune
Microsoft Office
Microsoft Products
Network Administration
Network Services
Network Troubleshooting
Networking
Peripherals
Photoshop
PowerPoint
Printer Support
Proactive Monitoring
Project Management
SCCM
Server Build
Servers
Social Media Marketing
Software Development
Software Troubleshooting
Tech-Savvy
Technology Management
Troubleshooting
VM
Video Editing
Web Design
Web Development
Windows
Windows Server
Youth Development
Youth Mentoring
Marjaque John-Baptiste Summary
Marjaque John-Baptiste, based in United Kingdom, is currently a Senior Information Technology Engineer at RightShip. Marjaque John-Baptiste brings experience from previous roles at Ziptech Services, Arriva Group, SynergyPlus - part of the SynergyGroup of companies and IQVIA. Marjaque John-Baptiste holds a 2017 - 2019 Diploma of Education in Computer Science @ Birkbeck, University of London. With a robust skill set that includes 2nd Line IT Support, Active Directory, Artificial Intelligence (AI), Business Strategy, Cisco Networking and more.
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