Marjan Veerman Email
Servicemanager @ MCX Administration Services
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Marjan Veerman Location
- Apeldoorn, GE, NL
Marjan Veerman Work
- Servicemanager @ (July 2023 - Present)
- Service Delivery Manager @ (October 2018 - July 2023)
- Customer Success Manager @ (May 2018 - September 2018)
- Service Management Consultant and Project Support @ (March 2004 - May 2018)
- Quality Consultant @ (September 2012 - September 2013)
- PMO and Process coordinator @ (July 2014 - April 2016)
- IT Service Management Consultant @ (November 2015 - January 2016)
- Onsite and VIP Support @ (September 2013 - July 2014)
- Coordinator Service desk Processes @ (February 2012 - September 2012)
- Delivery Lead Service Support @ (September 2006 - January 2012)
- Servicedesk coordinator @ (May 2005 - September 2006)
- Support Engineer @ (May 2002 - May 2005)
- Support Engineer @ (February 2000 - May 2002)
- Management assistant and secretary @ (March 1999 - February 2000)
- Secretary @ Diaplaza/Secuur (March 1995 - March 1999)
Marjan Veerman Education
- ITIL® V4 Managing Professional (MP)
IT Service Management
2022-2022 - ITIL® V3 Expert IT Service Managment (MALC)
Managing Across the Lifecycle
2016-2016 - ITIL® V3 Continual Service Improvement 2016-2016
- IPMA-D Certified Project Management Associate
Pink Elephant Education
2016-2016 - PRINCE2® Practitioner
Pink Elephant Education
2015-2015 - ITIL® V3 Managing Across the Lifecycle
Pink Elephant Education
2014-2014 - AgilePM® Foundation
Pink Elephant Education
2014-2014 - ITIL® V3 Intermediate: Planning, Protection & Optimization 2013-2013
- ITIL® V3 Intermediate: Service Offerings & Agreements
ITIL® V3 Intermediate: Service Offerings & Agreements
2012-2012 - ITIL® V3 Foundation
ITIL® V3 Foundation
2012-2012 - Pink Elephant Education
Green IT Citizen
2010-2010 - PRINCE2® Foundation
PRINCE2® Foundation
2009-2009 - ITIL Practitioner Release & Control
ITIL Practitioner Release & Control
2008-2008 - ITIL Practitioner Support & Restore
ITIL Support & Restore
2007-2007 - MCDST
Microsoft Certified Desktop Support Engineer
2005-2005 - ITIL® V2 Foundation
ITIL Foundation
2003-2003 - Pascal Opleidingen
Export & Marketing
1994-1995 - Pascal Opleidingen
Management secretary
1992-1993 - NOTKa Nederlands Opleidingscentrum voor Toeristisch Kader
Tourism
1991-1992 - Heemgaard
VWO
1985-1991
Marjan Veerman Skills
- Service Improvement Plans
- Help Desk Implementation
- Manufacturing
- Process Management
- Service Management
- Process Improvement
- Hp Service Desk
- Request Management
- Microsoft Office
- Customer Satisfaction
- Incident Handling
- Customer Escalation Management
- ITIL Process
- IT Management
- Major Incident Management
- Training
- PRINCE2
- Help Desk Support
- Incident Management
- SQL
- IT Service Management
- ITIL
- Managed Services
- Service Delivery
- Service Desk
- Public Speaking
- Outsourcing
- Problem Management
- Consulting
- Customer Service
- Business Analysis
Marjan Veerman Summary
- Marjan Veerman, based in Apeldoorn, GE, NL, is currently a Servicemanager at MCX Administration Services. Marjan Veerman brings experience from previous roles at NEG-ITSolutions and Pink Elephant Netherlands. Marjan Veerman holds a 2022 - 2022 IT Service Management @ ITIL® V4 Managing Professional (MP). With a robust skill set that includes Service Improvement Plans, Help Desk Implementation, Manufacturing, Process Management, Service Management and more. Marjan Veerman has 1 emails on RocketReach.
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