2019 -
2021 Product Support Operations Specialist @
2017 -
2019 Service Desk Manager - Australia @
2008 -
2017 FM Service Desk Manager (South Africa) @
2002 -
2008 IT Engineer @
1999 -
2002 Senior Credit Team Member @
Marius P Education
Unisa
Bachelor of Commerce (BCom) (Informatics)
2002
-
2011
Hoerskool Kempton Park
Matric Diploma (Matric)
1994
-
1998
Marius P Skills
Customer Success
Communication
Interpersonal Skills
Key Performance Indicators
Coaching & Mentoring
Onboarding
Technology Start-up
Customer Satisfaction
Account Management
Software as a Service (SaaS)
Data Analysis
Business Analysis
Troubleshooting
JIRA
Financial Markets
Equities
Requirements Analysis
ITIL
SDLC
Integration
Technical Support
Financial Services
Risk Management
Electronic Trading
Software Development
Software Implementation
Change Management
Customer Relationship Management (CRM)
Business Process
Problem Management
Technical Analysis
Information Technology
Change Control
Service-Level Agreements (SLA)
Derivatives
Business Requirements
Service Desk
Incident Management
SQL
Trading Systems
Microsoft Technologies
Databases
Management
Client Relations
Client Services
Team Management
Client Liaison
Leader
Team Leadership
Business Relationship Management
Problem Solving
Helping Clients Succeed
Client Rapport
Helping Clients
Client-focused
Service Desk Management
Market Data
Marius P Summary
Marius P, based in Melbourne, VIC, AU, is currently a Head of Services and Support at LAB Group. Marius P brings experience from previous roles at Iress and FNB South Africa. Marius P holds a 2002 - 2011 Bachelor of Commerce (BCom) in Informatics @ Unisa. With a robust skill set that includes Customer Success, Communication, Interpersonal Skills, Key Performance Indicators, Coaching & Mentoring and more. Marius P has 1 emails on RocketReach.
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