Customer Care Manager @ (June 1984 - November 2010)
Marisa Thomas Education
La Salle University
Bachelor (Business Management)
1982-1984
Pierce College
Associates (Business Management)
1980-1982
Saint Maria Goretti High School
Business
1976-1980
Marisa Thomas Skills
Account Management
Analysis
BPO
Budgeting
Budgets
Business Analysis
Business Development
Business Process Improvement
CRM
Call Centers
Coaching
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Employee Benefits
Employee Relations
Excel
Executive Management
Forecasting
Insurance
Leadership
Management
Microsoft Excel
Microsoft Office
Operations Management
Outsourcing
Performance Management
PowerPoint
Process Improvement
Recruiting
Risk Management
Strategic Planning
Team Building
Team Leadership
Team Management
Training
Vendor Management
Workforce Management
Customer Relationship Management Crm
Customer Relationship Management
Marisa Thomas Summary
Marisa Thomas, based in Philadelphia, PA, US, is currently a Vice President Operations at GB Collects. Marisa Thomas brings experience from previous roles at Macy's, iQor and The Receivable Management Services Corporation (RMS). Marisa Thomas holds a 1982 - 1984 Bachelor in Business Management @ La Salle University. With a robust skill set that includes Account Management, Analysis, BPO, Budgeting, Budgets and more. Marisa Thomas has 1 emails and 2 mobile phone numbers on RocketReach.
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